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Cross Cultural Study of Consumer Behaviour

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Cross Cultural Study of Consumer Behaviour
School of Management and Economics Fed 323; International Marketing Strategy Master’s thesis, spring 2006
Examiner: Anders Pehrsson

Coca-Cola or Pepsi; that is the Question
- A study about different factors affecting consumer preferences

Authors: Eva-Lena Andersson 820517
Evelina Arvidsson 820410
Cecilie Lindström 820404

Abstract

Master thesis, School of Management and Economics, Växjö University
FED 323; International Marketing Strategy, spring 2006

Authors: Eva-Lena Andersson, Evelina Arvidsson, and Cecilie Lindström
Examiner: Anders Pehrsson
Title: Coca-Cola or Pepsi; that is the question – A study about different factors affecting consumer preferences

Background: Today, advertising is a multi-billion industry, employing hundreds of thousands of people and affecting billions of people’s lives worldwide. Yet, seeing as advertising clutter has increased tremendously and is more intense than ever, it is vital that companies differentiate themselves from competitors by creating even more powerful, entertaining and innovative advertisement messages, as well as sponsoring different events. Examples of such companies that spend billion of dollars on marketing strategies in order to stay key players in their industry are The Coca-Cola Company and PepsiCo.

Purpose: The overall purpose of this paper is to gain a deeper understanding of different international and local factors affecting consumer preferences on a local market.

Method: A quantitative method was applied, and thus a questionnaire with 150 respondents on the local market was conducted. The respondents were divided into three different age groups:
≤ 18, 19-34, and ≥ 35, and represent a diverse set of people who are at different stages in their lives.

Conclusions: International advertising and international sponsorship respectively influence



References: Aaker, D.A. 1991. Managing brand equity: capitalizing on the value of a brand name. New York: Free press; Toronto: Maxwell Macmillan Canada; New York: Maxwell Macmillan International, cop. Albaum, G., Strandskov, J. & Duerr, E. 2002. International marketing and export management. Harlow: Prentice Hall Andersen, I Armstrong, G. & Kotler, P. 2005. Marketing: An Introduction. New Jersey: Pearson Education, Inc. Blackwell, R., Miniard, P. and Engel, J. 2001. Consumer Behaviour. Ohio: South-Western Czinkota, M.R Halvorsen, K. 1992. Samhällsvetenskaplig metod. Lund: Studentlitteratur Hartley, R.F Hollensen, S. 2001. Global marketing: a market-responsive approach. Harlow: Financial Times Prentice Hall Jobber, D. 2004. Principles and practice of marketing. Maidenhead: McGraw-Hill, cop. Kotler, P.; Armstrong, G.; Saunders, J. & Wong, V. 2002. Principles of Marketing, Harlow, England; Financial Times/Prentice-Hall Kotler, P.; Wong, V.; Saunders, J. & Armstrong, G. 2005. Principles of Marketing. Harlow: Pearson Education Limited MacKenzie, I Nardi, P. 2003. Doing Survey Research- A Guide to Quantitative Methods. Boston: Pearson Education Inc. Neuman, W. L. 2003. Social Research Methods- Qualitative and Quantitative Approaches. Ritchie, J. & Lewis, J. 2003. Qualitative research practice: a guide for social science students and researchers. London: SAGE Ruane, J.M Solomon, M.; Bamossy, G. & Askegaard, S. 2001. Consumer behaviour: a European perspective. Harlow, England; New York: Financial Times/Prentice-Hall Yin, R.K Dolphin, R.R. 2003. Sponsorship: perspectives on its strategic role. An International Journal 8:173-186 Erdogan, B.Z. 1999. Celebrity endorsement: a literature review. Journal of Marketing Management 15: 24p Fahy, J.; Farrelly, F. & Quester, P. 2004. Competitive advantage through sponsorship: A conceptual model and research propositions FitzGerald, M. & Arnott, D. 1996. Understanding demographic effects on marketing communications in services Hsu, C. & McDonald, D. 2002. An examination on multiple celebrity endorsers in advertising. Journal of Product & brand Management 11:19-30

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