Preview

Cross Cultural Management Practices Mcdonald's

Powerful Essays
Open Document
Open Document
2544 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Cross Cultural Management Practices Mcdonald's
CROSS CULTURAL MANAGEMENT

Study on McDonald’s Corporation India & US culture
“Food is the oldest global carrier of culture.”

Submitted By
ShyamJS

Introduction
It is sometimes amazing how different people in other cultures behave. We tend to have a human instinct that 'deep inside' all people are the same - but they are not. Therefore, if we go into another country and make decisions based on how we operate in our own home country - the chances are we'll make some very bad decisions.
With rapid globalization the organizations are going increasingly global and cross cultural management is the need of the hour for the organizations to get adapted to global environment. Globalization has affected almost every aspect of life in almost every nation. From economic to social to culture, this widespread exchange of goods, services and ideas have influenced changes around the world. Even though the cultural influence in globalization is of slight significance to policy makers, its power has tremendous consequences to the nations involved and its people. Food is an important element in defining culture. Any changes in the foods that we eat, in its preparation, the way it is served and consumed diminishes the traditional beliefs of the people.
One of the most influential changes came with the introduction of fast food restaurants like McDonald’s into foreign countries. Transformations have taken place which could be perceived as beneficial or corrupting to that culture. Before the introduction of McDonald’s overseas, Fast food was almost unknown. McDonalds was the first company to try to export America’s love of fast food and changes in eating habits of other nations. In most communities, in fact, the McDonald’s has conformed to the local culture. The McDonald’s corporation notes that most of its overseas franchises are locally owned, and thus make efforts to buy from local communities. McDonald’s also alters its regional menus to conform to local taste.

There has



References: 1. www.mcdonalds.com 2. http://en.wikipedia.org/wiki/McDonald%27s_legal_cases 3. ICFAI centre for management research journal 4. “Give me a big Mac-but hold the beef”- Luke Harding- The Guardian-December 2000 5. “Indian McAnger” - The Guardian - May 2001 6. “India has no beef with fast food chains” - Financial Times - March 2003 7. Friday, May 4, 2001 in the Boston Globe 8. www.mcdonalds.ca 9. Eric Schlosser 's - Fast Food Nation (Houghton-Mifflin, 2001)

You May Also Find These Documents Helpful

  • Better Essays

    Gold Arches East

    • 1256 Words
    • 6 Pages

    McDonalds has always been able to face the challenges that arise when trying to expand to foreign cultures. They have successfully expanded to over a hundred countries, including countries in East Asia. In the book “Golden Arches East” by James L. Watson, he studies different cities and how McDonalds has played a role in their cultures. Three places that he mentioned in his writing were Beijing, Seoul and Japan. They all share similarities in the way the culture was impacted positively and negatively, in society and politically. They have their differences in the way things were dealt with and how the public viewed the American company coming to their countries. In this paper, I will be talking about how McDonalds is involved in the cultural transformation of different cultures, as well as, if they created the trends mentioned or if they just followed the market they had to work with. I will also be covering my beliefs on whether or not what McDonalds got involved in was an American inspired, transnational culture crowding out indigenous cultures.…

    • 1256 Words
    • 6 Pages
    Better Essays
  • Good Essays

    Note too that this essay is the intro to a collection of analyses on the inroads of fast foods in the Asian market: see USCan for further info / authors who have contributed to this collection edited and introduced by James Watson.…

    • 2020 Words
    • 9 Pages
    Good Essays
  • Good Essays

    Globalization is common in most large organizations as they thrive to maximize revenue and expand customer base by establishing operations in different countries and within different cultures. Consequently, these organizations have to consider cultural perspectives of the country in which that plan to operate. McDonald’s, established in 1954 by Ray Kroc in conjunction with the McDonalds brothers and with over 30,000 restaurants in more than 120 countries, is one of the world’s biggest fast food restaurant chains employing 1.7 million people” (McDonalds, 2010-2012). This organization is no different and has to face issues resulting from globalization such as dietary preferences or needs from culture to culture or country to country as well as religion as it relates to its advertising and such..…

    • 993 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    No matter one’s opinion of McDonald's while in America, the familiar golden arches can be a welcome sight when traveling in a foreign country. I discovered this firsthand when I spent my summer in Ukraine. Although the comparison between the little, Ukrainian grocery stores, dirty street markets and the American looking McDonald's was stark, I still expected to get the same old sandwich and disgusting cup of coffee. I found myself pleasantly surprised with the remarkably improved quality from its American counterpart. My friend convinced me to try a latte and an egg sandwich. After that, every time I walked past a McDonald's I looked forward to stopping, especially for a latte. I have only purchased an American McDonald's coffee once since…

    • 308 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    01 SPRINGSMBA51028 1

    • 1236 Words
    • 5 Pages

    There are many businesses that we frequent in our day to day lives that are global in nature. We rarely give thought to their presence in another country. McDonald’s is a name that is recognized by all ages, in over 117 countries (Talpau & Boscor, 2011). McDonald’s is a 192.95 billion dollar restaurant industry (Bloomberg Industry Market Leaders). According to Kuratko (2013), McDonald’s is one of the biggest fast food industries in the world, due to the founder’s innovative ideas, not by inventing a product.…

    • 1236 Words
    • 5 Pages
    Powerful Essays
  • Best Essays

    In the novel “The McDonaldization of Society,” George Ritzer defines McDonaldization as “the process by which the principles of the fast-food restaurant are coming to dominate more and more sectors of American society as well as the rest of the world” (Ritzer 1) and explains how this concept not only affects people who eat at fast food restaurants but basically every citizen of the United States. Since the beginning of Ray Kroc’s revolutionary idea to bring the franchise concept to the McDonald brothers’ small hamburger restaurant in 1940, McDonald’s has dominated the fast food industry in sales as well as their conception of how to run their restaurants. The idea of McDonaldization has been applied to many other areas of society…

    • 2294 Words
    • 10 Pages
    Best Essays
  • Better Essays

    Global Realization

    • 2081 Words
    • 9 Pages

    Schlosser explains the introduction of multinational companies like Mc Donalds has had an profound effect on the culture of foreign countries. Transformations have taken place which could be perceived as beneficial or corrupting to that culture. The globalization of McDonald’s has raised many debates on both sides of the issue. The pro- globalization belief is that it enhances culture rather than adulterate. According to Schlosser there has been a loss of traditional values with the introduction of non traditional food into the culture of foreign…

    • 2081 Words
    • 9 Pages
    Better Essays
  • Good Essays

    McDonald’s is a global fast food restaurant chain which can trace it’s roots back to humble origins. Originally started in 1940 as McDonald’s Bar-B-Q by brothers Dick and Mac McDonald, the restaurant was eventually bought out by Ray Kroc, the founder of the modern McDonald’s Corporation. Kroc was originally a franchisee who became a pioneer of the fast food industry by aggressively expanding the business into all parts of the country and the globe until his death in 1984. Today there are over 34,000 McDonald’s restaurants in 119 countries. The company employs over 1.8 million people and serves approximately 69 million people each day.…

    • 658 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Hellmich, Nanci. "Food for Thought for a Fat Nation - Does Food Industry Exert Undue Influence Over Our Willpower." USA Today. 19 Feb. 2002.…

    • 2003 Words
    • 9 Pages
    Powerful Essays
  • Powerful Essays

    George Ritzer’s book The McDonaldization of Society is based on his theory and social criticism on rationalization of society as a whole through the growth and principles of McDonald’s fast-food model of business. The book begins with an introduction chapter that describes the background of McDonalds and outlines the different chapters of the book. Chapter Two gives a history of socioeconomic developments that lead up to the creation of McDonalds including theories of F.W. Taylor, Henry Ford and Max Weber, McDonalds in the present day, and what is predicted for the future of the McDonald system. The next four chapters break up the McDonaldization principles and how each one can be applied to society outside of McDonalds – big business, education and health care as a few examples. Efficiency is the first principle introduced. The chapter talks about how McDonald’s fast-food model encourages efficiency, similar to that of the assembly line developed by Henry Ford, in creating a fast-paced environment. The next chapter discusses calculability and how McDonalds emphasizes quantitative processes over qualitative products; everything must be measurable. Predictability is covered in the fifth chapter, which refers to the idea of gaining customer comfort in the stability of product offerings. The final principle chapter deals with control; particularly those of customer habits and employee work styles. The seventh chapter addresses the drawbacks and problems associated with having a McDonaldized society. Globalization is covered in Chapter 8 with a solid definition of globalization; the something/nothing principles and how the fast-food model has affected foreign societies. The last two chapters in the book discuss options and alternatives for dealing with living in a McDonaldized society and how Starbucks is now taking over the role as an international mega-chain influencer on society in comparison to McDonalds.…

    • 1533 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    Who knew that one fast-food franchise could change the ideology of bureaucracy around the globe? Well, the four key elements that have contributed to McDonald’s critical global success have certainly manifested itself into the American culture. These four foundations make up what is called, McDonaldization, which essentially the process of McDonald’s increasing influence over sectors of American society and the world.…

    • 347 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    McDonald’s became not only a symbol of the United States but also the most popular chain of restaurants of fast food in the world. However, the main problem is the tendency of our society to be McDonalized. Fast food industry or McDonaldization penetrated all aspects of our social life. Most people affirm that the lack of time pushes them to be more addicted to McDonald’s. Very interesting fact I found for me that McDonaldization is happening in many other countries. There are four major principles that are continually influencing our modern society to be McDonalized.…

    • 913 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Super Size Me

    • 961 Words
    • 4 Pages

    We then take a look at the massive number of fast food restaurants around the world, but primarily focus in on McDonald’s. With more than thirty thousand restaurants in over one hundred countries on six continents, McDonald’s is by far the largest fast food chain in the world, serving over forty-six million people worldwide every day and accounting for forty-three percent of the fast food market in the United States (Spurlock, 2004). The convenience of eating a meal at a McDonald’s is obvious, and their widespread number of locations make it easy to obtain their products; from highways and plazas to airports and hospitals.…

    • 961 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Imperialism

    • 391 Words
    • 2 Pages

    A first example of U.S. cultural imperialism would be the known food chain “McDonald’s.” “McDonald’s” originated in 1940 when Richard and Maurice McDonald opened up a car hopping/drive-through barbeque restaurant in San Bernardino, California. This soon led to the first signature “McDonald’s” restaurant with golden arches later being made in Phoenix, Arizona in 1953. It only grew from there. Today, with over 33,000 restaurants worldwide, “McDonald’s” operates in 119 countries over six continents. This loved fast-food chain is the most popular choice of food in Europe, Australia, and many more countries. “McDonald’s” shows perfectly how the U.S. culture is being brought worldwide and growing day to day.…

    • 391 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    11. Robert, A. (2004) McDonald’s Corporation and the Issue of Health and Nutrition [Online] (Cited 29 July 2010) Available from <URL: http://www.awpagesociety.com/images/uploads /07CSMcDonalds.pdf>…

    • 5188 Words
    • 21 Pages
    Powerful Essays