Cross Cultural Management

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International Journal of Contemporary Hospitality Management Emerald Article: Expatriation in the hotel industry: An exploratory study of management skills and cultural training Gina Fe Causin, Baker Ayoun, Patrick Moreo

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To cite this document: Gina Fe Causin, Baker Ayoun, Patrick Moreo, (2011),"Expatriation in the hotel industry: An exploratory study of management skills and cultural training", International Journal of Contemporary Hospitality Management, Vol. 23 Iss: 7 pp. 885 - 901 Permanent link to this document:

http://dx.doi.org/10.1108/09596111111167515
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Gina Fe Causin, Baker Ayoun, Patrick Moreo, (2011),"Expatriation in the hotel industry: An exploratory study of management skills and cultural training", International Journal of Contemporary Hospitality Management, Vol. 23 Iss: 7 pp. 885 - 901 http://dx.doi.org/10.1108/09596111111167515 Gina Fe Causin, Baker Ayoun, Patrick Moreo, (2011),"Expatriation in the hotel industry: An exploratory study of management skills and cultural training", International Journal of Contemporary Hospitality Management, Vol. 23 Iss: 7 pp. 885 - 901 http://dx.doi.org/10.1108/09596111111167515 Gina Fe Causin, Baker Ayoun, Patrick Moreo, (2011),"Expatriation in the hotel industry: An exploratory study of management skills and cultural training", International Journal of Contemporary Hospitality Management, Vol. 23 Iss: 7 pp. 885 - 901 http://dx.doi.org/10.1108/09596111111167515 Access to this document was granted through an Emerald subscription provided by LONDON SOUTH BANK UNIVERSITY For Authors:

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Expatriation in the hotel industry
An exploratory study of management skills and cultural training Gina Fe Causin
University of Nebraska-Lincoln, Lincoln, Nebraska, USA
Baker Ayoun
Auburn University, Auburn, Alabama, USA, and
Patrick Moreo
Food & Beverage Department, University of Nevada, Las Vegas, Nevada, USA Abstract
Purpose – The purpose of this paper is to investigate the following expatriate issues as related to the hospitality industry, from the perspective of practitioners: the most important management skills hotel expatriates should possess, whether these skills vary by the country of origin of the expatriate and parent company, and the most effective cross-cultural training activities provided by hotel companies. Design/methodology/approach – Data for this exploratory study was obtained from a sample of 66 respondents from lodging organizations with membership in the International Hotel and Restaurant Association (IH & RA). Data was collected by means of self-administered, web-based surveys. Findings – Participants in this study indicate that expatriate...
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