Let it Pour - My First Assignment as Executive Assistant
Perspective is everything. As we evaluate this case study, the importance of perspective will be revealed as well as its impact on decision making. From the way we as individuals expect to be treated to the way we treat others, point of view influences our every day lives. Our point of view is not something that just happens to be. Perspective is developed and nurtured over the entire course of our life. As children we are taught certain values that affect our personal ethics and pave the way for how we view the world. Our cultural background also has a huge influence on our perspective and gives us a sense of socio-egocentricism that we carry with us for life. In this case study we will explore the problem that sits at the core of a failing hospital administration. After giving a brief introduction of the case we will need to systematically evaluate the symptoms surrounding the problem in order to unveil its true nature. This evaluation will enable us to clearly and specifically define the problem. We will then be able to weigh out possible solutions to the problem based on the success of the outcomes. By carefully considering
the pros and cons of each solution we will narrow our possibilities down to a final solution.
Upon first glance at this case one might think that it is a public service paper advocating positive thinking but we quickly realize that it is not. We find a woman reporting for her first day at a new position as executive assistant to the chief executive officer (CEO) of Faith Community Hospital. She shows up to work and is immeadiately wisked into a meeting with her new boss where he begins to explain the current status of the hospital. He begins by letting her know that all of the stake holders, patients, staff members and doctors have different ethical values and deal with hospital matters from different perspectives. The... [continues]
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