Cricket Mobile Phone Evaluation

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Trish Martin
Evaluation Thesis/Outline
Karen Palmer, English 101
November 7 , 2010

CRICKET CELL PHONE SERVICE
I’ve found that if you mention Cricket mobile during a conversation about cell phone service providers, no one wants to hear what you have to say. Many people already have an opinion of Cricket and it’s not usually a very good one. As a faithful customer, I can relate to the negative attitude some have; I’ve experienced most of the issues that have given Cricket the bad rep they can’t seem to shake. I always want to add my own two cents to the cell phone chat. I want to tell them about my positive experiences, the tremendous change I’ve seen as this company grew and why I stick with them, for better or worse. I’d be the first one to tell you that I don’t have the coolest phone or top of the line service available but for me, it works. My loyalty as a customer has been pushed to the limit more than once and I am now someone who loves to hate them. I have come close to jumping ship several times but always stick with Cricket. I stick with them because I feel for the money; it’s the best deal around. They offer some great benefits and features that I could not afford if I signed with Verizon, T-Mobile or Sprint. It’s definitely not the service for everyone. But for someone like me, who is on a limited budget, doesn’t want to watch minutes, plan calls around nights and weekends and doesn’t need the hottest phone on the market, Cricket mobile is perfect. On their web page, it states “cheap cell phones and prepaid plans you can count on make

Cricket the best choice for a no hassles and no signed contract cell phone service.” (mycricket.com/shop) The original selling point for me was the “no signed contract” feature. It really drew me in. I had not fulfilled my contract with another provider; I couldn’t get a decent signal where I lived and making calls from home was almost impossible. I was not at all happy that I had to pay them...
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