Certificate In Counselling Skills Level 3
Unit 1 Assignment:
Creating A Counselling Skills Professional Framework Report
1. Understand What Is Meant By Counselling Skills
Counselling skills are a set of communication tools, or a competency or accomplishment in communication, acquired or developed. Rather than discuss the 6 classic Rogerian necessary conditions of Person-Centred Counselling, I will focus on some Counselling skills used by people in their day-to-day interactions with others, not specific to just Counsellors.
1 Active Listening
Actively listening means more than simply hearing the words people speak. It involves showing the person you are listening and understanding them, and paying attention to their state, voice tone and body language, and respond so that people know they’ve been heard and understood.
2. Reflective Skills
There are three types of reflective skills: restating - repeating back significant words or phrases; paraphrasing - a form of restating what the person said and feelings they express, but in your own words; and summarising - a brief recap of what the person has told you. They are considered to be the most useful and important skills someone practising counselling skills can have.
3. Probing Skills
These are used sparingly, and not to satisfy curiosity. They are such things as open-ended questions and minimal prompting to help clarify the person’s words and as encouragement to continue talking.
Counselling skills are used in various roles. Examples may be a Citizen’s Advice Bureau worker who listens to and reflects that they understand a person discussing their debts. Another example is a nurse who instead of administering medicine, actively listens to a patient’s worries. Finally, a teacher might be approached by a student who has personal problems, and uses counselling skills to listen to and reflect the pupil’s upset.
A distinguishing factor between someone using counselling skills and qualified Counsellors is professional qualifications. A teacher using counselling skills wouldn’t usually take professional Counselling qualifications. Counsellors also need liability insurance, and usually have membership of a professional body, e.g. BACP, which others don’t. A major difference is that Person-Centred Counselling is non-directive and usually does not involve giving advice, whereas someone using counselling skills is free to dispense the advice they deem necessary. A key distinction is that Counsellors are generally paid, whereas someone using counselling skills will generally not.
2. Understand The Need To Work Within An Ethical Framework.
Counsellors receive lots of personal, sensitive, confidential information from clients. Clients want safeguards that their Counsellor will be trustworthy, respectful, and competent. To guide members in relation to ethical working, the BACP established “An Ethical Framework For Good Practice In Counselling And Psychotherapy.” Values
This includes a commitment from the Counsellor to such things as: Respecting the client’s rights;
Ensuring integrity of the client/Counsellor relationship; Increasing Counsellor’s professional training and knowledge.
Amongst the most important ethical principles are:
Fidelity: being trustworthy and honouring client’s trust, particularly in respect of confidentiality. Beneficence: Acting in best interests of the client.
Non-maleficence: Non-exploitation of the client, or being incompetent.
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