Course Project – Sai Toys
A Review of the IT System
Course Project – SAI Toys
A Review of the IT System
Executive Summary
The overview for SAI Toys is the company sells are manufactured in-house and shipped to brick-and-mortar retailers, such as Best Buy and Target, as well as e-Commerce only sites, such as ThinkGeek.com and Buy.com. The company has no direct interaction with the final purchasers (individuals) of their products other than through warranty service. SAI Toys is one of the leading manufacturers of products for Gifted Electrical Engineering Kids (GEEKs).
SAI Toys consists of four distinct IT systems. They are Public Website, Manufacturing Support System (MSS), Human Resources System (HRS), and Sales and Marketing System (SMS). Public Website provides information about each of the products, locations where someone can purchase them, and information about how to get warranty support. Details of warranty support and defect rates are not tracked, but the staff has anecdotal stories. The Manufacturing Support System (MSS) maintains the supply chain information necessary for manufacturing the company's products, such as raw materials, vendors, and prices. The Human Resources System (HRS) maintains and tracks personnel and benefits information. And the Sales and Marketing System (SMS) track the sales and marketing efforts of the company’s sales force. Orders from this system are printed and sent daily to the MSS to be filled.
As a senior member of the IT Management Team for SAI Toys, I agree with the Board of Directors and the CEO decision to stay on the forefront of geekness, and therefore the company should integrate all of its IT systems. In addition, they want to develop a more robust Web presence and sell their products directly to individual customers in addition to selling through traditional retailers, as they currently are doing.
My recommendation is that we need to hire more staff if SAI Toys want to stay on the forefront. The company needs to hire professional
Course Project – SAI Toys
A Review of the IT System
Executive Summary
The overview for SAI Toys is the company sells are manufactured in-house and shipped to brick-and-mortar retailers, such as Best Buy and Target, as well as e-Commerce only sites, such as ThinkGeek.com and Buy.com. The company has no direct interaction with the final purchasers (individuals) of their products other than through warranty service. SAI Toys is one of the leading manufacturers of products for Gifted Electrical Engineering Kids (GEEKs).
SAI Toys consists of four distinct IT systems. They are Public Website, Manufacturing Support System (MSS), Human Resources System (HRS), and Sales and Marketing System (SMS). Public Website provides information about each of the products, locations where someone can purchase them, and information about how to get warranty support. Details of warranty support and defect rates are not tracked, but the staff has anecdotal stories. The Manufacturing Support System (MSS) maintains the supply chain information necessary for manufacturing the company's products, such as raw materials, vendors, and prices. The Human Resources System (HRS) maintains and tracks personnel and benefits information. And the Sales and Marketing System (SMS) track the sales and marketing efforts of the company’s sales force. Orders from this system are printed and sent daily to the MSS to be filled.
As a senior member of the IT Management Team for SAI Toys, I agree with the Board of Directors and the CEO decision to stay on the forefront of geekness, and therefore the company should integrate all of its IT systems. In addition, they want to develop a more robust Web presence and sell their products directly to individual customers in addition to selling through traditional retailers, as they currently are doing.
My recommendation is that we need to hire more staff if SAI Toys want to stay on the forefront. The company needs to hire professional
References: Butcher, Bradley. (June 03, 2011). Analysis For SAI Toys. Retrieved from: http://www.papercamp.com/essay/28173/Course-Project-Organizational-Process Innovation Network. (2002-2012). Get On Board: Securing Stakeholder Buy-In. Retrieved from: http://www.innonet.org/index.php?section_id=99&content_id=364