Courier Company

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External: The following customers and suppliers will also need to be contacted. This communication will happen via face to face contact, over the phone and also with a mail out to everyone on the company database. Pamphlets will also be printed and given out with each parcel picked up and delivered.

External parties to be contacted include:

Electricity Company
Water Board
Phones ( mobile and landlines)
Stationary Supplier
Professional Printing
Xerox Toner & Cartridges
Post Office
For mail redirection and change of address
Current Contracts
Air Conditioning ( contract to continue on atnew address)
Cleaning ( contract to continue on at new address)
Water Vending Machine ( contract to continue on at new address) Existing Customers

Stakeholders: Internal and external
In this project there are major stakeholders and minor stakeholders. See the table below:

NameWork Area Stakeholder typeImpact onProject
ABCProject ManagerInternalHigh
Project teamInternalHigh
Existing consumersExternalHigh
Utilities suppliersExternalMedium
I.T technicianI.TExternalMedium
Air techAir conditioningExternalLow


Monitoring is about observing what is going on, and evaluation involves reflecting on your observations and responding to opportunities and challenges. Appropriate monitoring provides critical information that can help you make better decisions about how to run your project. The Relocation project will be monitored by keeping records of activities (the outputs), and measuring the results of those activities (the outcomes)


Evaluation is about collecting information and keeping records that show the progress of your project, and problems and achievements against your goal and objectives. An evaluation meeting will be held once the project is completed with Project Members and Internal Stakeholders. A survey will also be sent around to staff members for their evaluation....
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