Counselling Interview Skills 1 Assessment 1
STUDENT DETAILS
ACAP Student ID: 228397
Name: Lucia Bovezza
Course: Diploma of Counselling
ASSESSMENT DETAILS
Unit/Module: Counselling Interview Skills
Educator: Brianna Pike
Assessment: Short answer questions
Assessment Number: 1
Term & Year: Term 1, 2015
Word Count: 482
DECLARATION
I declare that this assessment is my own work, based on my own personal research/study. I also declare that this assessment, nor parts of it, has not been previously submitted for any other unit/module or course, and that I have not copied in part or whole or otherwise plagiarised the work of another student and/or persons. I have read the ACAP Student Plagiarism and Academic Misconduct Policy and understand its implications.
I also declare, if this is a practical skills assessment, that a Client/Interviewee Consent Form has been read and signed by both parties, and where applicable parental consent has been obtained.
1. List three key components involved in the communication process.
Encoder - The sender has a thought and shares through the communication process of transmitting the message by written, spoken or any other methods which physically represent and transmit the thought.
Decoder - The receiver in the communication process, reads or listens actively to try and understand the message.
Feedback - The decoders’ response is feedback and it gives the encoder confirmation if the message has been understood.
2. Identify three key characteristics of effective communication and briefly explain their impact on the communication process.
Expressiveness - Being genuinely involved in the communication and giving apt feedback aids in the communication process.
Empathetic – Being sensitive to another person’s point of view, impacts the communication process when a person feels heard and validated without judgement they have more tendency to continue communicating.
Confidence - Self-belief in your abilities of communicating proficiently can be
ACAP Student ID: 228397
Name: Lucia Bovezza
Course: Diploma of Counselling
ASSESSMENT DETAILS
Unit/Module: Counselling Interview Skills
Educator: Brianna Pike
Assessment: Short answer questions
Assessment Number: 1
Term & Year: Term 1, 2015
Word Count: 482
DECLARATION
I declare that this assessment is my own work, based on my own personal research/study. I also declare that this assessment, nor parts of it, has not been previously submitted for any other unit/module or course, and that I have not copied in part or whole or otherwise plagiarised the work of another student and/or persons. I have read the ACAP Student Plagiarism and Academic Misconduct Policy and understand its implications.
I also declare, if this is a practical skills assessment, that a Client/Interviewee Consent Form has been read and signed by both parties, and where applicable parental consent has been obtained.
1. List three key components involved in the communication process.
Encoder - The sender has a thought and shares through the communication process of transmitting the message by written, spoken or any other methods which physically represent and transmit the thought.
Decoder - The receiver in the communication process, reads or listens actively to try and understand the message.
Feedback - The decoders’ response is feedback and it gives the encoder confirmation if the message has been understood.
2. Identify three key characteristics of effective communication and briefly explain their impact on the communication process.
Expressiveness - Being genuinely involved in the communication and giving apt feedback aids in the communication process.
Empathetic – Being sensitive to another person’s point of view, impacts the communication process when a person feels heard and validated without judgement they have more tendency to continue communicating.
Confidence - Self-belief in your abilities of communicating proficiently can be