Question 1: Cottle-Taylor
A company’s marketing mix strategy is key to their success. Thorough analysis is needed to assure that product attributes, distribution strategy, communication strategy and pricing strategy are all in line with the company’s strategic goal. The following analysis is of Cottle-Taylor’s marketing mix strategy in India. Product Attributes: Cottle-Taylor has three product categories in order to reach their three market segments: 1) Low-End Manual, 2) Mid-Range Manual, and 3) Battery-Operated. The manual toothbrush designs include “a variety of colors; all styles included rubber grips” (HBR 6). In the Low-End category Cottle-Taylor produced 5 different products with varying characteristics ranging from soft bristles, to flexible necks for minimal gum irritation, to kid sized brushes. This category contains a basic toothbrush with no significant innovation. The Mid-Range category has two products that have slightly more advanced features such as multi-angled bristles and tongue cleaner. The Battery-Operated is the most advanced category in terms of innovation and product characteristics. It contains two electric toothbrush models with rotating bristles that perform 3,000 strokes a minute. Distribution Strategy: Cottle-Taylor has three distribution tactics in order to penetrate the large dispersed retail scene in India: 1) 20 distributors that focus on the large retail outlets in urban cities, 2) 250 medium sized distributors serving wholesalers and retailers in semi urban areas, and 3) “seed” distributors who work with over 300,000 outlets in small villages across the country (HBR 7). In the retail outlets in urban cities Cottle-Taylor mainly supplies their Mid-Range and Battery-Operated models to capitalize on higher-income Indians who shop at supermarkets. Cottle-Taylor uses “seed” distributors to supply the numerous small villages with its basic line. They see no value in building relationships because there are too many...
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