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UNIVERCITY COLLEGE BESTARI

HOUSEKEEPING
(HTH 222)

INDIVIDUAL ASSIGNMENT
Six key issues affecting Tourism Growth

PREPARED FOR:
Miss Nurul Shuhada binti Abu Hasan

PREPARED BY:
Ummu Ain Fathiyah binti Shaiful Azmi
(2011642714)
Diploma In Hotel Management

CONTENT
NO| CONTENT| PAGE|
1`| ACKNOWLEDGEMENT| 3|
2| INTRODUCTION| 4|
3| HOTEL ISSUES IN MALAYSIA| 5|
4| SUGGESTIONS TO OVERCOME THE PROBLEM| 6|
5| CONCLUSION| 8|
6| APPENDIX| 9|
7| REFERENCE| 10|

ACKNOWLEDGEMENT
Alhamdulillah, first of all I would like to thank god as finally I am able to finish the assignment that have been given by a Housekeeping lecturer’s. This task had been with all afforded even though a little bit problems were happened while doing this assignment. Luckily, all the problem can be settle down and it will be able to adapt properly and wisely.

Besides that, big thank address to the others classmate and lecturer because without their ideas and help toward this task, it cannot be done properly like this. We are always gave supports and guides each other how to do this assignment. In purpose to produce a good outcome from research that been studied.

On the other hand, big thank also I address to my parents and others that helps me to complete this task. Thanks for your help and work hard to produce a good assignment with all afford and responsibility. They always give me the supports and comments on my task which one is good and not, so that I can improve my assignment in many ways.

INTRODUCTION
This is an individual assignment where I as a hotel management students are required to write a report about any hotel issues in Malaysia. The sources of the issues can be provided from any types of sources related such as newspaper, magazines or internet. The good suggestions are needed to complete this assignment for the improvement in hospitality and tourism industry.

The main objectives of this assignment are to encourage the students to be aware of the current issues in hospitality industry. Next, through this assignment we can express our view and opinion regarding the issues that we discuss about. As my issues for this assignment is about the bad growth of hospitality and tourism industry in Malaysia.

CURRENT ISSUES
SIX KEY ISSUES AFFECTING TOURISM GROWTH
The six key issues that affect the tourism growth are dirty toilets, unscrupulous taxi drivers, beggars, lack on cleanliness on highways, high toll fees at the second link and personal safety. Deputy Tourism Minister Datuk Donald Lim said tourists cited dirty toilets, unscrupulous taxi drivers, beggars, lack on cleanliness on highways, high toll fees at the Second Link and personal safety as their main concerns. “Local authorities and the Housing and Local Government Ministry must ensure that toilets at restaurants and hotels, especially the one and two-star ones, are clean. “We also need local authorities, especially Kuala Lumpur City Hall (DBKL), to take action against beggars so that they do not affect the country’s image,” he said after chairing a meeting of a special committee that assists and overcomes problems faced by foreign tourists in Malaysia yesterday. Lim said local authorities also needed to address the cleanliness issue on all highways, together with the Malaysian Highway Authority (MHA). He also urged MHA to review toll charges at the Second Link as tourists from Singapore were refusing to use the bridge to enter Malaysia. “Of the 17.5 million tourists who visited Malaysia last year, nine million were from Singapore and only 10% of them used the Second Link,” he said. He said the main reason why tourists were not using the Second Link was that it was more expensive and further from Johor Baru city centre. Lim also said that the Commercial Vehicle Licensing Board must ensure that all taxis had fare meters and added that the increasing number of snatch thefts in the capital was another worry.

SUGGESTION TO...
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