Control at Sands
This report seeks to examine and evaluate the gaming control practices implemented in Sands Hotel and Casino before exploring the possibilities of its application in other gaming casinos and industries.
The control system at Sands comprises of its control of cash and the movement of cash within the casino and, control of operation at the casino table.
The control of cash at Sands is further subdivided into accountability, standard operating procedures during filling and security at the countroom. Firstly, individuals are held accountable for the cash charged out to them and large shortages were grounds for dismissal. Secondly, formal procedures have been put in place for the transfer of chips. These procedures include filling the opener slip and counting chips inventory when the table is opened, issuing counter checks when purchases are made, requesting for the fill slip when more chips are needed at the table and inventory count when the dealer’s shift is over. Additional controls include tracking the delivery time of chips transportation during filling. Lastly, there is tight security in the countrooms where the counting processes are done under strict supervision of closed-circuit surveillance. Counting personnel are also required to wear pocketless jumpsuits and carry personal belongings in clear bags.
Control of operation at the casino table can be subdivided into four categories. Firstly, only licensed personnel are hired. Obtaining this license requires the completion of a gaming course, extensive personal and family background search and for those in supervisory and policy-making positions, five years of personal financial statements and tax returns. Secondly, dealer’s actions at the table were standardized to prevent dealers from pocketing cash or chips. Thirdly, all dealers are supervised by their floor people and pit bosses, and all activities in the casino are under surveillance via closed-circuit cameras and “eye in the sky”. Lastly, operations at
The control system at Sands comprises of its control of cash and the movement of cash within the casino and, control of operation at the casino table.
The control of cash at Sands is further subdivided into accountability, standard operating procedures during filling and security at the countroom. Firstly, individuals are held accountable for the cash charged out to them and large shortages were grounds for dismissal. Secondly, formal procedures have been put in place for the transfer of chips. These procedures include filling the opener slip and counting chips inventory when the table is opened, issuing counter checks when purchases are made, requesting for the fill slip when more chips are needed at the table and inventory count when the dealer’s shift is over. Additional controls include tracking the delivery time of chips transportation during filling. Lastly, there is tight security in the countrooms where the counting processes are done under strict supervision of closed-circuit surveillance. Counting personnel are also required to wear pocketless jumpsuits and carry personal belongings in clear bags.
Control of operation at the casino table can be subdivided into four categories. Firstly, only licensed personnel are hired. Obtaining this license requires the completion of a gaming course, extensive personal and family background search and for those in supervisory and policy-making positions, five years of personal financial statements and tax returns. Secondly, dealer’s actions at the table were standardized to prevent dealers from pocketing cash or chips. Thirdly, all dealers are supervised by their floor people and pit bosses, and all activities in the casino are under surveillance via closed-circuit cameras and “eye in the sky”. Lastly, operations at