Expression of different point of views should be taken into consideration in decision making within the workplaces. However, this would lead to conflict. Conflict included in two types – constructive and destructive. In order to get good solutions to the problems, constructive conflict is encouraged within an organization. Individuals and sections within organizations sometimes come into conflict in consequence of ambiguities in the rules controlling their relationships or through differences of interest. Conflict occurs when people have to share work or resources.
However, people sometimes misunderstand the difference between constructive conflict and destructive conflict. Constructive conflict is an effective problem solving with groups. It facilitates ability to combine intellectual capacity, so new ideas occur. However, destructive conflict is an ineffective problem solving with individual. When destructive conflict happens, people have separate idea and hard to combine them together, so dependence will occur.
Constructive conflict is very important in an organization. Whenever a conflict occurs, we should not stop it at the early stage. For example, during a conference meeting, employees argue with their managers because of the project deadline. Managers should not become a judge and stop them immediately. They should focus on an agreement from employees. Both parties have to deal with the problems but not personalities their ideas.
Besides, mangers or colleagues need to express their own ideas. For example, managers are choosing a slogan for the advertisement. They have different ideal slogans. So, they start to argue because they think their own slogan is the best. After the argument, they realize that there are only one slogans is suitable for the advertisement. Therefore, both parties should communicate with each other and compromising and get the best solution to the problem....