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Conflict Management

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Conflict Management
LIVE PROJECT

“CONFLICT MANAGEMENT”

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Company Name: Infosys Technologies

ACKNOWLEDGEMENT

I would like to express my sincere gratitude to my faculty guide Mrs.P.V.L.Ramana for her kind cooperation and guidance in this live project and for her helping support and valuable suggestions at every stage of this live project. This will surely help in boosting my career in future and will certainly stand in good position in my future academic pursuits.

Last but not the least I would like to thanks INC for supporting me to complete my project successfully.

CONTENTS

1. COMPANY PROFILE 2. INTRODUCTION 3. CONFLICT MANAGEMENT 4. STRATEGIES FOR CONFLICT MANAGEMENT 5. THE CONFLICT MANAGEMENT PROCESS 6. ROLE CONFLICT –Impact on organizations commitment 7. APPROACH TO HANDLE EMPLOYEE CONFLICT MANAGEMENT 8. DO’S AND DONT’S

Company Profile

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Infosys Technologies Ltd. (NASDAQ: INFY) was started in 1981 by seven people with US$ 250. Today, Infosys is a global leader in the "next generation" of IT and consulting with revenues of over US$ 4 billion. Infosys defines, designs and delivers technology-enabled business solutions that help Global 2000 companies win in a Flat World. Infosys also provides a complete range of services by leveraging there domain and business expertise and strategic alliances with leading technology providers. Infosys' service offerings span business and technology consulting, application services, systems integration, product engineering, custom software development, maintenance, re-engineering, independent testing and validation services, IT infrastructure services and business process outsourcing
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Infosys pioneered the Global Delivery Model (GDM), which emerged as a disruptive force in the industry leading to the rise of offshore outsourcing. The GDM is based on the principle of taking work to the location where the
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