1.0 Definition, Investigation and Analysis
1.1 Definition- Nature of the problem
1.1.1 Description of the organisation Cars 4 U Ltd is a car rental company situated in the city of Port Louis. The company rents cars to Mauritians as well as tourists visiting our island. Four years ago …………………. With the rapid expansion of the business, ……………….. The company employs in all 20 employees. Workers involved at the top level of the system: Mr. Lam Chong who is the managing director and he supervises every transaction
of the company. Miss Amy who is the receptionist and also deals with the clients.
The manager of the company, Mr. Lam Chong thinks that the present situation of the company will affect its reputation via a subsequent decrease in its number of present and potential customers. Therefore, he has decided to look for an alternative system allowing the efficient running of his company. For this, an investigation of the current system is necessary.
Computerisation of Cars 4 U Ltd-Definition, Investigation and Analysis 1.1.2 Description of how the system functions and methods currently used The system uses a client and a car book to keep details about clients and cars respectively. The CLIENT Book keeps information such as name, surname, client id number, ……. The CAR Book has information on all cars owned by the company. Information such as colour, model, …………..
Operations performed in the CLIENT Book are: Addition of a new client Deletion of an existing client Modification of an existing client Looking for information about an existing client
Operations performed in the CAR Book are: Addition of a new car Deletion of an existing car Modification of an existing car Looking for information about an existing car Reservation of car Rental of car Return of car
Computerisation of Cars 4 U Ltd-Definition, Investigation and Analysis The...