Competency Based Training

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COMPETENCY BASED TRAINING
SIP Project report submitted in partial fulfillment of the requirements for the PGDM Program

By

Abhishek Kumar Pandey

Supervisors: 1. Mr. Aditya Sareen (Manager, Delhi International Airport Ltd.) 2. Prof. N.Y. Phadnis (Professor, IMT Nagpur)

INSTITUTE OF MANAGEMENT TECHNOLOGY, NAGPUR 2009-11

Competency Based Training

SIP at DIAL | GMR

ACKNOWLEDGEMENT

I take this opportunity to thank Mr. ASK Reddy, CHRO, Delhi International Airport Private Ltd for providing me with an opportunity of doing a project with a reputed company like GMR.

I would like to express sincere thanks to Mr. Sunil Bhardwaj, GM (Talent Development Group). His insights on the technical and behavioral aspects in a corporate world have instilled in me a sense of maturity to tackle a corporate presence. I would also like to thanks Mr. Aditya Sareen, Manager (Talent Development Group) for giving me this opportunity of working on such a significant topic in HR. Also, my sincere gratitude to Ms. Deepti Kurian, Associate Manager (Talent Development Group), for her patience and significant inputs. Last but not the least, my heartfelt thanks to everyone at TDG Department, for their significant inputs to the project.

I am highly obliged to Prof. N.Y.Phadnis of Institute of Management Technology, Nagpur, for his support throughout the project period. I am also gratified by the valuable inputs I received from other faculty members of my institute, which helped alleviate my project knowledge.

Abhishek Kr. Pandey 2009038 PGDM 2009-11 IMT Nagpur

Institute of Management Technology, Nagpur

Page 2

Competency Based Training

SIP at DIAL | GMR

Institute of Management Technology, Nagpur

Page 3

Competency Based Training

SIP at DIAL | GMR

TABLE OF CONTENTS
1. Acknowledgement 2. Certificate 3. Table of Content 4. Executive Summary 5. Objectives of the study 6. Introduction a. GMR b. About DIAL 7. HR at DIAL & its Hierarchy 8. Concepts / Models used in the Study a. What is Competency b. What is not a Competency c. What is competency mapping d. When Do we map Competency e. Concept of Competency Dictionary f. Implications i. For Organization ii. For Managers iii. For Employees g. Advantages and Disadvantages 9. Competency Based Training a. Introduction b. Evolution of CBT c. Significance d. Advantages e. Disadvantages 10. Implementation at DIAL 11. Effects on the policies and strategies of the organization 12. Concluding Recommendations 13. Bibliography & References

Institute of Management Technology, Nagpur

Page 4

Competency Based Training

SIP at DIAL | GMR

Executive Summary
“The Familiarization and implementation of the competency based training program at Delhi International Airport Ltd.” The Delhi International Airport Ltd. is on the verge of completion of Terminal-3 Project. It has already been acknowledged as the “Most Improved Airport” in its category. For maintaining the high standards set by the organization at the very onset of the Project, Human Resource department will have to play an important role in the organization. The HR Department will have to come up with innovative as well as viable options in order to improvise or at least maintain the productivity level of the employees. It is this need, which demands the implementation of Competency Based Training at Delhi International Airport Limited. Recruitment, Succession Planning, Training and Development would be standardized according to the Competency Based model in order to maximize the effectiveness of this implementation. It has also been noticed that Competency Based Training Methodology is a new term for the employees to deal with and hence would need a Familiarization before driving it into action. The Organization has a policy of ensuring five man days of training and development for each employee in the organization. Thus, implementation of the competency based training could play a significant role in...
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