Compensation Benchmarking on Telecom

I n t e r n a t i o n a l

Te l e c o m m u n i c a t i o n

U n i o n

Human Resources Benchmarking
for telecommunication organizations in English-speaking countries in Africa

Human Capacity Building

Te l e c o m m u n i c a t i o n D e v e l o p m e n t B u r e a u

International Telecommunication Union

Human Resources Benchmarking
for telecommunication organizations in English-speaking countries in Africa

September 2008

Acknowledgement
The Telecommunication Development Bureau (BDT) of the International Telecommunication Union (ITU) would like to express its gratitude to all who worked, in one way or another, towards the preparation and production of this Human Resources Benchmarking Report. Special thanks go to Edward Mallango, former Director of the African Advanced Level Telecommunications Institute (AFRALTI), who compiled the report as an ITU Expert. He was supervised by Svein Tenningas, the ITU Senior Human Resources Advisor stationed at the Harare Area Office, and Mike Nxele, ITU Human Resources Officer in the Human Capacity Building Division of the BDT in Geneva. We also wish to thank all the countries and institutions that responded to the questionnaire and supplied useful information on Human Resources Benchmarking. Without their input, this report would not have been possible.

Table of Contents
1. 2. 3. 4. 5. 6. 7. 8. 9. Introduction ............................................................................................................................................. 1 Invited and responding organizations ..................................................................................................... 1 Summary of key findings.......................................................................................................................... 3 Duration of service with organizations .................................................................................................... 4 The strategic role of... [continues]

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