HCA 340 Managing in Health & Human Services
28 March 2011
1. Select one of the needs of Community South Medical Center and identify at least one strength, one weakness, one opportunity, and one threat (S.W.O.T.) for that need. How does each of these correlate to the overarching issues confronting Community South Medical Center? The biggest need that I found for the Community South medical Center is the need of clinical staff including registered nurses, respiratory therapists, and medical technologists. “The power of the healthcare workforce can have significant strategic implications for any healthcare organization, as the workforce is composed of the front line of caregivers in providing services” (Buchbinder & Shanks, 2012). Without a promptly fully staffed section in any area of the medical center there could be huge devastations for each area. This is why; I believe as the C.E.O this should be the first area that needs improvement. A strength that could come to a section that is fully staffed is the potential to see a greater number of patients which results in a greater income for the medical center. This makes it easier for the facility to purchase new technology for the facility so that it stays ahead in new medical technology which can bring in new and more patients. An example of this is in the radiology department has a fully staffed section. Because they are fully staffed the patient satisfaction is almost at 100 percent. This is attributed to the short waiting times to get an x-ray and the great moral that is seen throughout the unit. The outcome of that are the great reviews as well as work getting to other patients that transfer their care to our facility because they know they get quality service as well has great treatment for the staff (Donabedian, 1986). This could also bump up our Baldrige Center of Excellence evaluation and a The Joint Commission (T.J.C.) approval ratings....