Communication Theory

Communication Theory
Claudette Morrison
University of Phoenix
HCS 320
Debbie Hunt
April 28, 2008

Communication theory
Communication is factually an activity that takes on the form of speaking, reading, writing, listening, touching or gestures. The purpose of communication is to provoke a response from a person or persons to whom a thought is conveyed. Communication within an organization is crucial to its success. Communication in healthcare is essential to giving care to patients. Most work that people do in healthcare requires some degree of cooperation, coordination and communication with teams and departments. Without communication from teams and departments within an organization, the organization would fail.
Team and group communication
Communication with others, meaning groups or departments, will involve some kind of teamwork. A collaborative environment requires a positive communication relationship that is open between superiors and subordinates as well as between coworkers. Today’s organizations rely on this teamwork amongst departments to get the job done or work through organizational problems. Difficulties of coordination and communication tend to counter act the benefits that come from collaborative work and decision making. Effective communication can benefit healthcare organizations through stronger teams and departments, creating a collaborative climate, characterized by openness and trust within the teams and departments.
This author works regularly with departments, teams and groups within the organization. The communication process is essential for providing the best care for patients. The clinic that this author works for has gone through many changes over the past two years. Communication has been an essential part in making those changes through brainstorming ideas through team meetings, obtaining project related information, reviewing progress and group participation in implementing those changes. One of the many changes that... [continues]

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