COMMUNICATION STYLES: ANALYSIS OF THE INTERACTION This paper analyzes a specific interaction. The purpose is to see how changing the communication style according to the subjects involved can have different outcomes. The topics covered in this paper are (1) Subjects Involved, (2) The Specific Interaction and Analysis, and (3) Conclusion.
Subjects Involved The nature of the two subjects involved in the study makes the analysis interesting due to their opposite communication styles. Any miscommunication between the two can result in undesired outcomes. The following paragraphs describe the two subjects and their communication styles followed by the discussion of the particular interaction and its analysis.
Subject 1: The Candidate “Sales Manager” The one thing that separates the Sales Manager, Brian, from everyone else in the office is his desire to be liked by everyone. Brian cannot handle rejection of any kind. He is the person to approve any changes in Sales recommendations to the investors. Convincing Brian to do anything other than what he wants is quite a task. Each time one is about to convince Brian, something magically appears that takes him away to a different task.
Subject II: The Noble “Me” I am the second subject. Being a “Noble,” getting into long discussions over rather straight forward issues is difficult for me. Arguments are pretty simple for me. The solution is either this or that. I have a need to make a decision and move on to the next task with the least amount of time wasted.
The Specific Interaction and Analysis Brian has been the Sales Manager for the last five years. The office environment is open and democratic. All important issues are discussed in weekly friday morning meetings. Agendas for monday morning sales meetings are finalized on friday along with the recommendations for different investment properties to be presented to the investors the following week. In the weekly...