Verbal & Non-verbal Communication
Vs The Observer
(MMS – 1st Semester)
Group 2 on 20th November 2010
We would like to express our special thanks of gratitude to Prof. Usha Kumar as well as BVIMSR respectively who gave us the golden opportunity to work on this wonderful project covering the topic of:
“Incongruence between Verbal & Non-verbal Communication Vs The Observer”
This project has helped us greatly in terms of getting new insights in the process of communication through the research done while compiling the project.
Lastly we would like to mention our gratitude to everyone else as well who all helped us in this educational endeavor.
THANKS AGAIN TO ALL WHO HELPED US.
To understand the effects of incongruence between verbal & non-verbal communication on the observer
OVERVIEW OF COMMUNICATION PROCESS5
MEANS OF COMMUNICATION6
DISTINGUISHING VERBAL & NON-VERBAL COMMUNICATION6
CATEGORIES AND FEATURES9
What is incongruence between verbal & non-verbal communication?9
Why is incongruence created between verbal & non-verbal communication?9
EFFECT OF INCONGRUENCE ON THE OBSERVER14
INCONGRUENCE & THE OBSERVER15
Examples of how incongruence affects the observer15
Name| Roll No.|
Sanket Gharat| 72|
Anant Dhuri| 71|
Harishchandra Chouhan| 70|
Vivek Chothani| 69|
Lalit Kumar Chavhan| 68|
Suraj Bhandare| 67|
OVERVIEW OF COMMUNICATION PROCESS
Communication is a process whereby information is channeled and imparted by a sender to a receiver via some medium. The receiver then decodes the message and gives the sender a feedback. All forms of communication require a sender, a message, and an intended recipient; however the receiver need not be present or aware of the sender's intent to communicate at the time of communication in order for the act of communication to occur.
Communication requires that all parties have an area of communicative commonality. There are verbal means using language and there are non-verbal means, such as body language, sign language, paralanguage, haptic communication, chronemics, and eye contact, through media, i.e., pictures, graphics and sound, and writing.
MEANS OF COMMUNICATION
Communication is basically defined as the transfer of information from one place to another or from one source to another. Thus, it is a two sided process in which thoughts, feelings, ideas etc are exchanged in a verbal or non-verbal manner.
DISTINGUISHING VERBAL & NON-VERBAL COMMUNICATION
The basis of communication is the interaction between people. Verbal communication is one way for people to communicate face-to-face. Some of the key components of verbal communication are sound, words, speaking, and language.
As a child grows it learns how to form these sounds into words. Some words may be imitative of natural sounds, but others may come from expressions of emotion, such as laughter or crying. Words alone have no meaning. Only people can put meaning into words. As meaning is assigned to words, language develops, which leads to the development of speaking.
The actual origin of language is subject to considerable speculation. Some theorists believe it is an outgrowth of group activities such as working together or dancing. Others believe that language developed from basic sounds and gestures.
Over 3,000 languages and major dialects are spoken in the world today. The development of languages reflects class, gender, profession, age group, and other social factors. The huge variety of languages usually...