Communication Skills in Nursing

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Foundations of Nursing Knowledge

In this assignment there will be a definition of what communication is; a model of communication, the communication process, an introduction of what verbal and non verbal communication is, and what barriers there are and how they can be overcome and what skills are required.

Communication is said to be shared equally by sending, giving or the exchanging of a person’s ideas and must always have a sender and a receiver in order for the process to be completed (Fosbinder, 1994) Communication in nursing is specifically used to identify the nurse-patient relationship amongst other things; some of the ways include translating, getting to know you and establishing trust to ensure the patient receives the best treatment (Fosbinder, 1994).

In 1948 Lasswell created a way communication could be processed for interaction, he decided to do this through a model as he thought this would be most effective (Fiske, 1990). Lasswells model looks at things from nursing hand-over to general conversation. It provides easy to read information and it allows people to make choices and decisions. Lasswells model is divided up into different sections:- Who - who is sending the message;

What - what you are trying to send;
To whom - what person you are sending it and by which means; Which channel - is it auditory or visual;
With what effect - what effect it has on the client determines the response back. (Sharples, 2007).

As explained in Lasswells model there are specific components needed in order to complete the communication process. The communication process for example would be influenced either by internal or external thought, it would then be communicated through brain activity and then out of the mouth. The receiver would then process this through their brain activity and respond back appropriately. Sometimes there is a delay in response this could be due to many things for example someone could have a learning difficulty and need an...
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