Communication & Professional Relationships with Children, Young People & Adults

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TDA 2.3: Communication & Professional Relationships with Children, Young People & Adults

During this essay I will be discussing how to interact with and respond to children and young people. How to interact and respond to adults. How to communicate with children, young people and adults. Finally I will be discussing current legislation, policies and procedures for confidentiality and sharing information, including data protection.

Know How to Interact With and Respond to Children & Young People

To establish respectful, professional relationships with children and young people, firstly we must establish ground rules and expectations of them. We must show that we are actively listening to them so they feel that their opinion is valued, if we fail to do this then they may be reluctant to partake in class discussions or turn to you if they need help. There will also be a lack of mutual respect.

We must understand that young children are still developing their communication and language skills. We must come down to their eye level when talking to them so they don’t feel intimidated. We should use simple and short instructions due to short attention span that they have at this age. We should also be patient with them and give them time to understand. Support them without taking over so that they start to feel comfortably independent. As children start to get older they start to mature in the way that they communicate and treat others. So we could start using more complex conversation and introduce new words to them. Children of this age will be able to sit for longer periods of time due to an increased attention span, therefore, we will be able to give longer and more detailed sets of instructions to them. Although children of this age are more aware of others and more considerate towards peoples feeling we may still need to remind them to wait for their turn for example, because they are still young and some may not have yet matured. As children reach towards key-stages three and four, they become more self-efficient. They understand the difference between formal and informal language and will use it accordingly. We should try and give children of this age more responsibilities so they become used to being independent. We should try getting them to work in small groups so that they get used to speaking out aloud as when they are this age they tend to get embarrassed and shy when speaking out aloud in large groups.

When dealing with disagreements between young people we should first find out exactly what has happened and hear from all sides. This is important for them also because they will feel that their voice has been heard and their point has been put across which will make them feel valued. We will then need to establish who it was that was in the wrong and use the correct sanctions according to the behaviour e.g. being sent to the head teacher. We must also make sure that apologies were given to those due them by the wrong doer. It is important to use restorative justice because it encourages children to do the right thing. It shows the link between good behaviour and rewards rather that bad behaviour and punishment.

We must be careful of how we talk to others in front of children, we want to show positive, effective interactions such as being polite and respectful, as this will impact positively on children and teach them the correct way to talk to people. We must set an example to the children, if we don’t , and we behave in a way they are told not to they will pick up on this and will be confused about boundaries are acceptable.

Know How to Interact With and Respond to Adults

To establish respectful, professional relationships with adults, we must speak politely and courteously to each other. Give each other help and advice when needed. Keep confidentiality. We must not gossip and be careful what is said in front of children. It is also important...
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