Communication In Health C Social Care Or Childrens And Young People Settings
COMMUNICATION IN HEALTH AND SAFETY CARE OR CHILDRENS AND YOUNG PEOPLES SETTING LESLEY FREEMAN
1.1
Enviroment change in staff, wether etc
To let you know if they are feeling unwell
To let you know they are hungry/thirsty
To engage in interaction in activities
To have conversation
Good communication
Good communiaction between staff encourages a better working relationship within the team, which can reflect on the service user
Information should be shared correctly, clear and concise
Good communication can help things run smoothly and effectively,
Poor communication
Medication not being administered properly
Appointments not kept or are late
Activities missed through lack of communication ie miss start of a film at cinema ( this can disrupt and cause a behaviour )
Not listening, this can mean that on so much information is being taken in
Do not interupt, let the pesron speak
Talk about yourself ( its not about you)
2.2
Body language, stand relaxed , open handed
Facial expressions. dont stare it distorts the face
Eye contact , dont stare, use natural contact
Speaking in a clear concise voice
Gestures, dont over exeggerate
3.1
People from different cultures may interpret things
Communicating with the deaf
Do not over express facial gestures
Speak clearly
Eleminate ineccesary noise, tv,radio
Use gestures
Use picture cards
Comminicating with the blind
Identify yourself when entering the room
Explain what you are going to do
Orientate individual to the room layout
Remind people who needs spectacles to wear them
Inform if pets are in the room
3.2
Language dont speak fast
Enviroment too noisy, back ground noise
Level of understanding if we do not follow care plan of the client we may confuse them
If we rush thing they may find it difficut to understand
Cultural/Language barriers sensory/individual factors
Dont talk with hand over mouth not using sensory aids
3.5
Read the service users support plan
1.1
Enviroment change in staff, wether etc
To let you know if they are feeling unwell
To let you know they are hungry/thirsty
To engage in interaction in activities
To have conversation
Good communication
Good communiaction between staff encourages a better working relationship within the team, which can reflect on the service user
Information should be shared correctly, clear and concise
Good communication can help things run smoothly and effectively,
Poor communication
Medication not being administered properly
Appointments not kept or are late
Activities missed through lack of communication ie miss start of a film at cinema ( this can disrupt and cause a behaviour )
Not listening, this can mean that on so much information is being taken in
Do not interupt, let the pesron speak
Talk about yourself ( its not about you)
2.2
Body language, stand relaxed , open handed
Facial expressions. dont stare it distorts the face
Eye contact , dont stare, use natural contact
Speaking in a clear concise voice
Gestures, dont over exeggerate
3.1
People from different cultures may interpret things
Communicating with the deaf
Do not over express facial gestures
Speak clearly
Eleminate ineccesary noise, tv,radio
Use gestures
Use picture cards
Comminicating with the blind
Identify yourself when entering the room
Explain what you are going to do
Orientate individual to the room layout
Remind people who needs spectacles to wear them
Inform if pets are in the room
3.2
Language dont speak fast
Enviroment too noisy, back ground noise
Level of understanding if we do not follow care plan of the client we may confuse them
If we rush thing they may find it difficut to understand
Cultural/Language barriers sensory/individual factors
Dont talk with hand over mouth not using sensory aids
3.5
Read the service users support plan