Communication Channels Paper

Topics: Communication, Writing, Nonverbal communication Pages: 3 (813 words) Published: July 17, 2010
U-Haul deals with different types of communication strategies when working with management, marketing, and public relations surrounding the organization. Each type of communication strategy is different and requires different types of skills. Within the organization employees communicate with one another, with managers, with customers, and outside associates. When communicating with coworkers, managers, and customers it can result in different types of communication with each individual. Each of us uses individual communication skills to best decide what type of communication is needed in certain situations. Conflicts can arise in regard to communication when dealing with language differences and cultural barriers within the organization. U-Haul employee’s external communication is usually with retailers, customers, suppliers, and future clients. U-Haul tries to give employee’s effective tools needed to communicate successfully with each of these individuals. Internal Communication

Several communication strategies are used within the U-haul organization to convey health information between internal and external organizations. U-haul uses face-to-face communication, written communication, telephone, teleconferences, e-mails, and web chats. Each of these is useful when communicating ideas and strategies between external and internal organizations. U-haul uses verbal and nonverbal communication as a way to communicate with employees and business associates. If an employee wants to request a copy of his or her individual personal file human resources department must be contacted first. A written request must be submitted to the corporate office in Phoenix, AZ (U-Haul University, 2010). U-haul will not release any information regarding employees unless required by state law or labor codes (U-Haul University, 2010). Employees can access personal information such as pay stubs, benefits, and career options through a website set up just for them. is...
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