Communication is a complex process wherein information is shared between individuals through a common system of symbols, signs, and behaviour expressing feelings, ideas, views, opinions, etc. People communicate to satisfy needs. The main purpose of communication is to help people feel good about themselves and about their friends, groups, and organizations. For the communication to succeed there must be a transmission of thoughts, ideas and feelings from one mind to another. Effective communication is an essential component of organizational success whether it is at the interpersonal or intergroup or organizational or even external level.
BARRIERS TO EFFECTIVE COMMUNICATION
Communication is a process beginning with a sender who encodes the message and passes it through some channel to the receiver who decodes the message. Communication is fruitful if and only if the message sent by the sender is interpreted with same meaning by the receiver. If any kind of disturbance blocks any step of communication, the message will be destroyed. Due to such disturbances, managers in an organization face severe problems. Thus the managers must locate such barriers and take steps to get rid of them.
There are several barriers that affect the flow of communication in an organization. These barriers interrupt the flow of communication from the sender to the receiver, thus making communication ineffective. It is essential for managers to overcome these barriers. The main barriers of communication are summarized below.
L ingu is tic
Linguistic barriers occur when the receiver is unable to understand fully both explicit and implicit meaning of the language used by the sender. This may happen because of badly encoded message or incompetent interpretation of the message receives. In either case proper use of language play a curtail role. It is, therefore necessary to have an elementary knowledge of the basic nature of words which acts as building block of text, that is, self contained unit of linguistic communication.
Following are some of the major causes of linguistic communication:
Insufficient Knowledge Of The Subject : If the sender lacks specific information about something, the receiver will likely receive an unclear or mixed message.
Language Barriers : Language and linguistic ability may act as a barrier to communication. However, even when communicating in the same language, the terminology used in a message may act as a barrier if it is not fully understood by the receiver(s). Regional colloquialisms and expressions may be misinterpreted or even considered offensive.
I I I.
High- Or Low-Level Vocabulary : -
Even when people share a native language, vocabulary differences can be vast. Someone with a large vocabulary may choose to say, "He is certainly loquacious" rather than "He talks a lot." People who don't know the word's meaning may feel left out or ignorant and cease communication altogether. Similarly, a person with a low-level vocabulary may use words, such as "ain't," that inadvertently communicate ignorance. Listeners may hear what the speaker is saying, but they may also inwardly dismiss her as uneducated and lazy.
Improper Word Order :-
The receiver is less likely to understand the
message if the sender has trouble choosing the
precise words needed and arranging those
words in a grammatically-correct sentence.
Jargon Or Slang :Professionals often use industry jargon to communicate, and that jargon is all but foreign to those outside the industry. A web designer, for instance, may ask his non-Internet-savvy client for a list of meta tags. The client can become confused and resentful, damaging efforts at communication. Slang is also a frequent communication barrier. It regularly either invents new meanings...
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