Communication and Um Hum

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Think of a misunderstanding you experienced when communicating with someone else at work, home, or school. Then fill in the blanks of the chart below. Who was the sender?| a. Self b. Bosses boss| Who was the receiver?| a. Tasha (cousin)b. Self|

What was the message?| a. Um humb. To stop making a certain product| What channel was used to sendthe message?| a. cellphoneb. face-to-face| What was the misunderstandingthat occurred?| a. I watched my cousin child for her one day and when she picked her up, she texted me and said thank you cuz. I replied um hum as to say ok in my mind. She replied Oh lawd um hum really!!!!! Well you don’t have to be like that with the um hum I’m really thankful. In was stunned cuz I was just saying another way of ok.b. I came in to work one day and my boss told me that we were no longer making a certain product per his boss. So I stop making it. Well the message was sent via-email wrong. It was meant to say to continue to make the product. This caused uproar. | How could the misunderstandinghave been avoided?| a. It could have been avoided if I just would have said ok cool.b. If my boss would of just call him or took a few minutes to walk to his office this situation would have been avoided.|

a. What did you learn about the communication from this activity? That my message was a relational context that I sent in which my cousin took offensive to.

b. This message seemed to be a chronological context because the message was given to me in the morning in which my boss could have been tired or had something on his mind.

2. What seemed to be the main causes of the misunderstandings? a. The mind set my cousin was in when she read the message.
b. The physical being that my boss was in when he relayed the message to me.
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