Communication and Personality in Negotiation Paper
In 2010, I decided to purchase another car. This was not my first time experience in the role of negotiator. This paper will talk about the role of the negotiator and what negotiation skills I used to make the deal come to what I wanted the price to be and what I wanted. First Step - Clear Communication through Evaluation
Prior to any negotiation, the product that will negotiate needs to be located (Watkins, 2003) in Georgia. I inform the car salesman over the phone what kind of car I wanted to purchase; a car that I could retain more mileages per gallon, low mileages, low payment plan, reliable, 2008 model, a Nissan Sentara, Honda Civic, or Toyota Corolla. The first step in negotiations is about what is wanted. If the message is not clear, time will be wasted on the parts of all parties involved. (Watkins, 2003) Second Step - Role Reversal
During this step, He showed me a 2004 Chrysler 300, 2006 Dodge Charger, 1994 Honda Accord with 150,000 miles, and many more. They were in my price range but not what I ask for. I told him that “I told you what I was looking for.” As I was shopping around I notices 2008 Nissan Sentara, I ask him about it but he said it will not be in my price range. Then he showed me a 2008 Nissan Ventra, I said to him. ‘It would save on gas, it is reliable, and it is in my payment range but it does not catch my eyes, and it is too small.’ The salesman looks at me as if he wanted to curse me out. My husband was with me. I told him not to say anything because I was doing this on my own. He kept showing me cars I did not want. I went over to the Nissan Sentara and ask could I see it. Instead of him showing me the car we went back inside to discuss 2008 Honda Accord. I told him I love the car, but it was not what I was looking for. He had me to go talk to the financial manager. She asks if I would put my husband name on the car so I would have more income. I...
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