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Communication and Personality

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Communication and Personality
Communication and Personality in Negotiation Paper

Lynda Fae Padilla

MGT445

June 5, 2013
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Communication and Personality in Negotiation Paper

Negotiation is an important technique that each individual possess, some are quite remarkable at it and others lack the right steps. However, knowing when and how to negotiation is important especially in the world today, it is guaranteed that at some point one will find themselves right in the middle of a negotiation. As humans we tend to negotiate about almost everything, which can be the sale of a home, to save money on a certain item, or to purchase a vehicle. For a negotiation to be successful one must maintain not only good communication but also a good personality, the more charming ones personality is in a negotiation the more likely it will be successful. This paper will analyze a situation in which the writer is trying to buy a vehicle. The roles of communication and personality in negotiation will be analyzed, as well as how they contribute to or detract from the negotiation.
Negotiating
In October of 2006 Lynda Padilla turned 19, at which time she decided that she wanted a brand new car. She headed to a Power Chevrolet, a car lot with not only brand new vehicles but used as well. Lynda decided that used was not what she wanted, she had already been through two used vehicles in the last year and it was time that she not only had something she worked hard for but also something she felt that she deserved. As Lynda was looking at the 2007 Chevy Malibu’s a salesman name Eric walked up to her and asked if he could assist her in any way. In response Lynda said yes, I would like to purchase a vehicle for my birthday. Eric was more than pleased to assist Lynda, he asked her to follow him back to his office where he collected her driver’s license, ran her credit, and collect her employment information, as she filled out a very detailed application. Once both



References: Lewicki, R. J., Saunders, D. M., & Barry, B. (2006). Negotiation (5th ed.). Boston, MA: McGraw Hill.

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