Communication and Care Professionals
Unit 501 – Use and develop systems that promote communication
Learning Outcome 1. Be able to address the range of communication requirements in own role.
1.2. Explain how to support effective communication within own job role.
There are a number of reasons for communicating as a manager and leader such as delegation of work, supervision, building a team, interviewing, etc. As well as the need to communicate in many different levels of communicators such as clients, family members, staff, senior staff, other managers, other professional. Different mix of people require a different type of communication. Throughout the duty manager might be undertaking the variety of roles when advising, instructing, welcoming, assessing, observing, informing and counseling. Whatever the communication need or type, a good working relationship, trust and ability to talk openly are essential and therefore the need to adjust the communication to each circumstance. in supporting others to became effective communicator, it is necessary for leader to be an effective role model and where able to reflect effectively on how you communicating your messages. If we support all our communication by accepting and valuing the people with whom we interact in the expression of warmth and a non- judgemental attitude, we will improve our communication skills no end.
So effective communication can be supported by ensuring that staff are all well aware of the need to be flexible in the way in which they communicate within varied contexts and to engage in communication which is empathic and values people with whom they interact.
1.3. Analyse the barriers and challenges to communication within own job role.
There are a range of barriers and blocks in communication like: * Difference in culture and values.
Living in multi-cultural society it is important to be culturally aware in our interpersonal interactions. It is includes not only cultural differences but also the differences in values
Learning Outcome 1. Be able to address the range of communication requirements in own role.
1.2. Explain how to support effective communication within own job role.
There are a number of reasons for communicating as a manager and leader such as delegation of work, supervision, building a team, interviewing, etc. As well as the need to communicate in many different levels of communicators such as clients, family members, staff, senior staff, other managers, other professional. Different mix of people require a different type of communication. Throughout the duty manager might be undertaking the variety of roles when advising, instructing, welcoming, assessing, observing, informing and counseling. Whatever the communication need or type, a good working relationship, trust and ability to talk openly are essential and therefore the need to adjust the communication to each circumstance. in supporting others to became effective communicator, it is necessary for leader to be an effective role model and where able to reflect effectively on how you communicating your messages. If we support all our communication by accepting and valuing the people with whom we interact in the expression of warmth and a non- judgemental attitude, we will improve our communication skills no end.
So effective communication can be supported by ensuring that staff are all well aware of the need to be flexible in the way in which they communicate within varied contexts and to engage in communication which is empathic and values people with whom they interact.
1.3. Analyse the barriers and challenges to communication within own job role.
There are a range of barriers and blocks in communication like: * Difference in culture and values.
Living in multi-cultural society it is important to be culturally aware in our interpersonal interactions. It is includes not only cultural differences but also the differences in values