Common Induction Standards

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Common Induction Standards (Adult Social Care) Manager’s Guide

This workbook has been updated and reviewed with funding from Skills for Care Berkshire, led by Berkshire Care Association in partnership with representatives from: Reading Borough Council, Royal Borough of Windsor and Maidenhead, Wokingham Borough Council, Bracknell Forest Council, West Berkshire Council and Bracknell & Wokingham College September 2009

TABLE OF CONTENTS
Introduction Standard 1 – Understanding The Principles of Care… 1.1 Values 1.2 Confidentiality 1.3 Person-centred Approach Test Your Knowledge…… Standard 2 – Understanding the Organisation and the Role of the Worker 2.1 Your Role As A Worker 2.2 Policies and Procedures 2.3 Worker Relationships Test Your Knowledge…………………………………… Standard 3 – Maintain Safety At Work…………………………… 3.1 Health and Safety 3.2 Moving and handling 3.3 Fire safety 3.4 Emergency First Aid 3.5 Infection Prevention and Control 3.6 Medication and Health Care Procedures 3.7 Security Test Your Knowledge………………………………………………… Standard 4 – Communicate Effectively ………….………………… 4.1 Encourage Communication 4.2 Use Communication Techniques 4.3 The Principles of Good Record Keeping Test Your Knowledge………………………………………… Standard 5 – Recognise and Respond to Abuse and Neglect … 5.1 Legislation Policies and Procedures 5.2 Understanding the Nature of Abuse and Neglect 5.3 Recognise the Signs and Symptoms of Abuse and Neglect 5.4 How To Respond To Abuse and Neglect 5.5 Whistle Blowing Test Your Knowledge………………… Standard 6 – Develop As A Worker…………………………………… 6.1 Support and Supervision 6.2 Knowledge and Skills Development Test Your Knowledge…………………………………………………… Completion Checklist…………………………………… Useful Abbreviations………………………………………… Useful Websites………………………………………………… 1 5

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Preface to Manager’s Guide
Induction is the first formal learning your member of staff undertakes when joining the social care sector or a new organisation. These common induction standards have been designed to provide a structured start for adult social care workers in the first 12 weeks of employments. They will help ensure that the worker is then safe to be left alone to work responsibly with the individuals they support.

The induction standards are mapped to the GSCC code of practice for social care workers. In particular it will help you meet employer’s code 3.1: “providing induction, training and development opportunities to help social care workers do their jobs effectively and prepare for new and changing roles and responsibilities”. Remember to provide your member of staff with a copy of the GSCC Code of Practice for Social Care Workers. This manager’s guide complements the Employee Workbook and has been compiled to help you assess whether your member of staff has included the minimum information in their answers to the questions asked. There is a lot of knowledge in this workbook, but your member of staff will need to go and find additional knowledge from within the workplace. When they see this symbol the workbook will be directing them to find more information. Opportunities for other learning are available in many forms: reading, websites, videos, CDs, formal training, papers, magazines, TV programmes and documentaries, observation of others – and many other sources. It is up to your member of staff to explore these with you and your senior colleagues, and discuss queries at supervision. For some knowledge areas, the member of staff will need to have additional training which will be organised by you. This symbol indicates a diary date is required for this training.

You will notice that the question pages (Test Your Knowledge) are referenced to the relevant standard in the Common Induction Standards. In some cases (particularly Standard 6) there are no suggested answers given, as the “correct answer” will depend on the particular workplace/settings practices and procedures. In some cases you...
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