MGT 330 Management for Organizations
Instructor: Shelia Fry
December 16, 2012
Starbucks is one of the most successful business. Starbucks opened their location in 1971 in Seattle. By 2000, Starbucks had over 3300 location and they still are growing. Starbucks Corporation offers hot coffee, cold drinks, coffee beans, tea, pastries and so on. In this paper, I will create a job description and job specification for a Starbucks employee. What form of departmentalization Starbucks should use and should the form be changed in the store. What the leadership should try when the company began experience financial problems and what form of organizational configuration best fits Starbucks. Let’s first talk a little bit about Starbucks. Starbucks doesn’t operate under a franchise system, they do license storefronts. License store front are usually a grocery store or bookstore. Starbucks does this to an attempt to protect their company name and ensure that it remains one that is associated with quality. At Starbucks all the baristas greets you with a smile. Regardless if it the one that making your cappuccino or the one taking your money, they are always smiling. I’m going to use a store manager as a job description. A store manager has to keep track of financial records for the store they are over for daily, weekly and monthly and maintain stock levels. They also have to oversee the other staff, training hew hiring, organizing partner schedules and evaluating performance. They must have an high school diploma, management experience or management training in college. Job description is a part of the recruiting processing that allows people who put in an application to review what exactly the job is looking for. You can find the job Starbucks
description in a handbook or on the web site listed under job description. Managers and employees can then refer to the listing to see which employee is responsible for...