Club It, Part 2

Assignment: Club IT, Part 2
Student Name
University of Noname

For this assignment I will be using the information gathered from my review of the Club IT website along with interviews with Ruben, Lisa, and their staff to analyze the Information Technology status of their business.   Furthermore, I will identify three business problems with Club IT as it relates to; resources, customers, and supply chain.
Club IT is located in Atlanta, Georgia, the club has been successful over the last few months.   The owners, Ruben and Lisa, want to meet with their intern to discuss the information systems that are currently used within the company.   The intern, Michelle, has been asked to upgrade and improve the information systems.   Although Club IT has done an excellent job of beginning their journey in the information systems world, there remains plenty of room for improvement.   Implementing a Joint Application Design (JAD) method in advancing their systems development would not only help to create a system that meets the needs of the Club IT staff, but also its clients.   If Club IT intends on gaining a competitive business advantage through active participation in e-commerce, they must take the appropriate steps to invest in their business information system.
One of the most obvious problems that Club IT has, is with its internet connection.   Currently, Club IT operates using a dial-up connection.   While dial-up connections are a considerably less expensive alternative to high speed connections, they are extremely slow. (Rainer, 2009)   While it may appear that Club IT is saving money by not paying for a higher speed connection, it is likely that the savings are not as significant as they may think.   Since dial-up connections require the use of a phone line, Club IT is unable to use the phone when the internet is being used.   Having an additional phone line installed to alleviate this problem would only incur more cost.   In the end, the difference between paying for a... [continues]

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