Club It Part 1

Club IT Part one
Bruce Coleman
Bus/219
11/15/2010
Dr.Addisu Mengesha

Club IT Part one
In this essay, I will describe the mission of club IT, it mission, and primary customers that they are targeting. I will also explain the role the IT department will play, how the club will manage their information, and what competitive advantages strategy that would benefit the club. I will also describe what is need to be done to make the club a safe environment.
The primary mission, of the club is to offer live music, DJ’s, dancing, food and drinks and a safe environment on a regular basic to the community.
Their primary customers are local young professional, adult students, customers that may be on vacation. The clubs is also attempting to target various ages from single adults, and young and old couples. In general they are looking for customer that are looking for a place where they can have fun listen to good music, eat , and drink as the night goes on.
One of the different strategies for competitive advantage which present a cost leadership, differentiation, innovation, operational effectiveness, and customer orientation, is by keeping their customer happy by creating a blog space on the club website to be used by members only. By doing this it will allow the owner to see what the customer are saying about the club. What is good about it and what is bad about it. Also by having the blog customers that visit from other city can tell their friend about the club, who can then visit the website and read what people are saying about the club.
The main focus of club IT strategy should be customer orientation as a competitive advantage. Many organizations have tactics in place that allows them to have aspect, from cost, speed, to quality. At the end what allow companies to control the market that they are in are their competitive advantages. Making their customer happy and safe should be Club IT main focus. By making their customer safe and happy will give you a... [continues]

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