Client Technology Tracking System
Client Technology Tracking System (CTTS)
System Analysis and Design
[Type the abstract of the document here. The abstract is typically a short summary of the contents of the document. Type the abstract of the document here. The abstract is typically a short summary of the contents of the document.]
2011
Client Technology Tracking System (CTTS)
System Analysis and Design
[Type the abstract of the document here. The abstract is typically a short summary of the contents of the document. Type the abstract of the document here. The abstract is typically a short summary of the contents of the document.]
2011
Table of Contents Executive Summary 2 Company Overview 3 Section 1: Methods and Procedure 5 Methods 5 The Problem 6 Problem Statement Matrix 7 Problems, Opportunities, Objectives, Constraints Matrix 8 Section 2: Data flow diagram (DFD) 11 Context Diagram 11 Decomposition Diagram 12 System Diagram 13 Section 3: Use Case 14 Use-Case Glossary 14 Use-Case Model Diagram 16 Use Case Narrative 17 Section 4: Conclusion 18 Candidate Matrix 18 Database Design 19 Client View Interface 20 Enter Service Request Interface 21 Technician View Interface 22 Appendix 24
Executive Summary
Company Overview
Coastline Systems Consulting is a provider of managed computer networks and web services located in Destin, Florida. The staff of seven IT technicians, web designers, and systems integrators provides a range of networking, computer hardware, and software solutions to area businesses. Coastline works with clients to analyze their business needs. They then provide a packaged solution that often combines web services, networking and computer hardware, purchased software, and custom programming. In addition to the seven technicians, Coastline has one receptionist/bookkeeper.
Coastline Systems Consulting Organizational Chart
The company’s current computer resources
PCs
0 Each technician works uses a Dell
System Analysis and Design
[Type the abstract of the document here. The abstract is typically a short summary of the contents of the document. Type the abstract of the document here. The abstract is typically a short summary of the contents of the document.]
2011
Client Technology Tracking System (CTTS)
System Analysis and Design
[Type the abstract of the document here. The abstract is typically a short summary of the contents of the document. Type the abstract of the document here. The abstract is typically a short summary of the contents of the document.]
2011
Table of Contents Executive Summary 2 Company Overview 3 Section 1: Methods and Procedure 5 Methods 5 The Problem 6 Problem Statement Matrix 7 Problems, Opportunities, Objectives, Constraints Matrix 8 Section 2: Data flow diagram (DFD) 11 Context Diagram 11 Decomposition Diagram 12 System Diagram 13 Section 3: Use Case 14 Use-Case Glossary 14 Use-Case Model Diagram 16 Use Case Narrative 17 Section 4: Conclusion 18 Candidate Matrix 18 Database Design 19 Client View Interface 20 Enter Service Request Interface 21 Technician View Interface 22 Appendix 24
Executive Summary
Company Overview
Coastline Systems Consulting is a provider of managed computer networks and web services located in Destin, Florida. The staff of seven IT technicians, web designers, and systems integrators provides a range of networking, computer hardware, and software solutions to area businesses. Coastline works with clients to analyze their business needs. They then provide a packaged solution that often combines web services, networking and computer hardware, purchased software, and custom programming. In addition to the seven technicians, Coastline has one receptionist/bookkeeper.
Coastline Systems Consulting Organizational Chart
The company’s current computer resources
PCs
0 Each technician works uses a Dell