Client Needs and Services Paper

Topics: Instant messaging, Health care, Managed care Pages: 7 (1349 words) Published: July 6, 2014


Client Needs and Services Paper

Jenna Hall
BSHS/305
June 8, 2014

Instructor:
Lonnie McCullough, LCSW

Introduction
I have been asked to explain how human service delivery settings are influenced by evolving client needs and how client services are changing due to trends in technology. In earlier days institutions were located in rural and remote places so that society members did not have to be reminded that people had disabilities. (Woodside, 2011). In the past, a lot of people who were institutionalized could have functioned in the world with the assistance of professional support. Due to the increased change in philosophy regarding the delivery of human service “the focus of treatment has become health and wellness, instead of illness” (Woodside, 2011, p.62). Human service delivery has been downsizing in institutions and increased in the number of community based settings. Due to trends in technology the new goal of community based services is to enable clients to interact with their environment in the least restrictive setting possible. “Technology is used to help clients both directly and indirectly; it is used in areas of communication, information management, service delivery, and professional development” (Woodside, 2011, p.69). How human service delivery settings are influenced by evolving client needs From rural and remote areas to clients that live in homes or on the streets, “concerted effort has been made in community based services to extend the office to the community.” (Woodside, 2011, pg. 62) community based settings are now available in social institutions, such as schools, recreation facilities, religious organizations, and community based care settings.

System of care or school based services is a “partnership between human services and education is important to meet the complex needs of children and families” (Woodside, 2011, pg. 63). The Substance Abuse and Mental Health Services Administration (SAMHSA) is a program to address the needs of children and youth and their families. When schools are part of the system of care they can help assist when crisis situations arise. A team approach is better than an individual approach and the “integration of education, health and social welfare services provides support to vulnerable children growing up in today’s economy.”(Woodside 2011, pg.63). When children don’t have the family support at home, it’s hard for them to want to focus on education when they are really focused on when their next meal is going to be or what is going to happen to them when they get home. By providing these services at school, they can get free meals to help alleviate these symptoms and allow them to learn, so that they don’t continue down the same path that they already live in. By providing counseling in schools these children trust their teachers that are there for them day in and day out and they feel comfortable talking with them about situations that are happening at home. The school is then able to get them the help they need within their home lives.

According to Woodside (2011) Community based care in correctional facilities provides educational services, counseling, substance abuse programs, and employment assistance. They are designed to take inmates from prisons and jails and place them in the community supervised planned programs to help integrate them back into society, by helping them accept responsibility and to take the initiative to want to help themselves.

Another area of Community based care is within nursing home, hospice houses and the American Cancer Society which provide support to the elderly and their families during the final stages of their lives. The goal of community based care is to provide quality care, provide pain and symptom control, spiritual care, family support, and bereavement care. Lots of people go through depression when they lose a family member and it can go uncovered for years, until...
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