Axia College of University of Phoenix
Barriers to Effective Communication
Communication enables human beings to interact in a meaningful way. It is hence a vital component of coming up with the meanings of situations so as to derive the intended conclusions. According to Schwartz (2001), communication can be said to be the process that involves the sending and receipt of messages of information among individuals. The communication process consists of two things. It involves the sending and receipt of a message. The message sent and received can be classified into two broad categories. These categories include non-verbal and verbal messages. The communication process includes a number of components which include the symbolic, non-verbal as well as verbal components. Verbal components of communication include what can be heard by the human ear, that is, information that can be conveyed and received by the receiver by listening. The non verbal components of communication include gestures, facial expressions as well as voice tone. Lastly, we have the symbolic component. It includes the use of symbols and signs in communication as opposed to verbal and non verbal ways to communicate. According to Hartley et al. (2002), listening involves the allocation of meaning to cues of a verbal nature. He says that unlike listening, hearing is an ability that we possess naturally. For us to listen effectively, we must process some inherent listening skills and practice them from time to time. Hearing which takes place when our ears pick up sounds at specific frequencies can hence be said to be a manifestation of listening. An active participation in the communication process results in the ability to listen and listening can in itself is grouped into five distinct processes which include; receipt, attendance, ability to understand, initiative to respond, and ability to remember....