Cisco’s It Implementation of an Organizational Change and Advanced Services for Operational Success

Topics: Business process modeling, Process management, Business process Pages: 9 (2449 words) Published: March 29, 2013

Today’s world calls for a pressing need to utilize the I.T services and resources whilst reducing the cost in order to improve organizational wide productivity. There are many CEO’s of the business world today that suggest the top priority of an any organization is to possess the ability to develop a sense of new ideas and innovations. (Porter, Stern & Council on Competitiveness, 1999). The term “innovation” used by organization’s simply illustrates the invention of a new product, processes and systems that which are simply created to adapt to the constant change in markets, technologies as well as modes of competition. (D’Aveni, 1994; Dougherty & Hardy, 1996; Utterback, 1994). Porras & Silvers (1991) also analyses the organizational change and its importance in the emerging contrast between Cisco IT Network and Data Centre Services (NDCS) which was switched from using a conventional organizational model to Cisco’s own lifecycle model, along with substantial operations improvements across five various metrics. This contrast is sufficiently pervasive in recent work and sufficiently central in the conceptualization of change that has been used and it as the framework that organizes has review.

This report will illustrate a framework aimed at managers that shows the process of innovation can be a managing change, service support and service performance within an organization. However, it is evident that managing the complex and the risky process of innovation has been proven to be problematic and laden with difficulty. (Kanter, 1989; Quinn, 1985). An extensive review based on relevant literature, supported by a development of logical and well justified arguments of the capability of innovation. We will also examine the methodology of CISCO Lifecycle in terms of behavior shift, transition process along with the successful innovations that contains the core elements and processes regardless of the industry or firm. High performing innovators are also able to harness this innovation meta-capability in order to achieve outstanding performance. An interview conducted by Dr Joseph Fiksel for the Journal of Sustainable Product Design claims that it is vital to not only understand how the process functions as well as gaining an understanding of the entire culture of the product development community. Dr Joseph debates that “product design developers tend to be arrogant but are however generally skillful and creative individuals possess strong engineering skills”. These individuals tend to be very suspicious of anyone who renders their services as well anyone who seems to come in their way to complicate their hectic lives. (Charter, 1998)

Analysis of CISCO IT Lifecycle Methodology

As for enterprise’s such Cisco whom are moving from the traditional technology (Silo-based organizational structure) to a lifecycle-based model will be a substantial improvement operation across five various metrics. (Lowe, 2009). This change will solve the issue of duplication and lack of focus across the organization.

Stereotypically, most government classification schemes along with management and economics literatures considers services as anything that is not tangible, manufactured goods that are consumed as it is produced and sold. Take for instances, the industry that we use in this paper; software product business is classified as service business by the United States government’s standard under the classification scheme. Traditionally the development of ASIC’s within a company such as Cisco has been tightly coupled with the development of a single end product. However, the rising cost associated with development of high end ASIC’s has forced a behavior shift in the ASIC’s development process. Research findings “process view” and “integration” conducted by Seethamraju (2012). Though business processes have been subjected to a formal study via multiple perspectives for a period of time dating to the start of the industrial...
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