Cis Computer Case Study

Topics: Mobile phone, IPhone, Smartphone Pages: 5 (1800 words) Published: July 13, 2012
1.What kinds of applications are described here? What business functions do they support? How do they improve operational efficiency and decision making?

I believe the kind of applications that was described in the article is business application. According to the, retrieved July 3, 2012, “business application” is generally any software program that helps business increase productivity or measures their productivity. In this case, applications were used in the hospitals, delivery companies to assist the employees with an easy access to the needed resources, including work e-mails, databases, personal records etc. That means the kinds of applications include e-mails, calendars, photo sharing as well as professional applications like MEDITECH that allows doctors to access patient’s information. Needless to say, the main purpose of using these applications is to improve operational efficiency and decision making by fast and easy access to the resources. In case of physicians it was very useful to have an access from the iPhone to the patient’s medical record, especially, in case of emergency when the information is needed and decisions have to be made quickly. Thus, instead of waiting until doctor check the information in the hospital and accesses database there, they can find all important information when is needed by using their Smartphones.

2.Identify the problems that businesses in this case study solved by using mobile digital devices.

First, the employees are always available and easy to reach. In fact, sometimes it is essential that the employee checks the important information in a particular moment that is why, easy access to the work e-mail is convenient. Second, the employees are able to access important information by using their portable devices (iPhones, BlackBerries etc). It is important to mention that those applications provide the same high level of security for authenticating users. Third, business applications allow big companies to follow just-in-time strategy by having information about the exact moment when delivery trucks will arrive. Fourth, the information is getting automatically updated and it is convenient for the customers as well, they can just access the company’s Web site. Finally, some applications allow their users to control parts of the equipment that is hard or impossible to reach and have updated information about those devices.

3.What kinds of businesses are almost likely to benefit from equipping their employees with mobile digital devices such as iPhones and BlackBerries?

It is essential to mention that these days many different types of businesses might benefit from equipping their employees with mobile digital devices. For instance, any truck drivers or employees that are working outside the office. They need an easy access to e-mail, databases and to other employees. When they are using mobile digital devices it is easier for the employer to reach them, and stay updated. In addition, fashion industry can benefit from equipping their employees with these devices, it will allow them to exchange pictures, design ideas etc. If you are dealing with complicated technologies it might be easy to connect devices that are hard to reach with Smartphones and see what is going on, as well as control their functioning. Besides, travel agents, photographers, TV reporters need to stay in contact with their employers. It is important to mention, that these days almost every type of business will benefit from equipping their employees with mobile digital devices such as iPhones and BlackBerries.

4.List and describe the capabilities of each of the mobile digital devices and give examples of how they could be used by businesses.

As for the iPhone, it is a smartphone that has a touch display screen, data service, MP3 Player, the ability to connect to a Wi-Fi network, and being a cell phone. iTunes allow their users to store their favorite collection and...
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