Chp 01-2

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Quiz 1
1. Sociologists study information systems with an eye to understanding: a. how systems affect individuals, groups, and organizations. b. how human decision makers perceive and use formal information. c. how new information systems change the control and cost structures within the firm. d. the production of digital goods.

2. From a business perspective, raw data is transformed systematically during various stages, transforming it into valuable information, in a process called: a. the information value chain.
b. the IT value chain.
c. information processing.
d. feedback.
3. Intranets allow firms to work easily with third-party suppliers and vendors. Answer: False
4. An example of an organizational complementary asset is:
a. using the appropriate business model.
b. as collaborative work environment.
c. laws and regulations.
d. all of the above.
5. Computers are only part of an information system.
Answer: True
6. Toyota Motor Europe’s vehicle orders management system allows it to improve efficiency by basing vehicle production on:
a. superior forecasts of regional demand.
b. actual customer orders.
c. improved decision making.
d. customer preferences.
7. Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitute an organization’s:

a. data management environment.
b. networked environment.
c. IT infrastructure.
d. information system.
8. Order data for baseball tickets and bar code data are examples of: a. raw input.
b. raw output.
c. customer and product data.
d. sales information
9. A firm that must invest in new information systems capabilities in order to comply with federal legislation can be said to be investing to achieve which business objective? a. Customer intimacy

b. Operational excellence
c. Survival
d. Improved reporting
10. Verizon’s implementation of a...
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