Chilean Copper Mine Collapse
Communication has different meanings to different people and situations. It has a different meaning to a student in class and another meaning to an employee on the job. A basic definition of communication is sending and receiving of messages between two people. When messages are understood by both the sender and receiver, effective communication is achieved. According to Cheesebro, O’Conner, and Rios, “the key to effective communication is shared understanding of the information and involves the shared understanding of the feelings, thoughts, wants, needs, and intentions of the communicators” (Cheesebro, O'Conner, & Francisco, 2010, para. 4, Chapter 1, “Communication in the Workplace"). Meeting these requirements allows the speaker to use proper tone of speech, therefore, an effective and successful message is sent. Before speaking to an audience, the speaker must determine the roles of the audience. In an audience, a diversity of cultures, personalities, age ranges, and different education levels are present, therefore, speaking to the audience is challenging. The speaker needs assurance each role is considered and the message is sent clearly and concisely. When communicating, the speaker needs poised body language and a considerate tone of voice. To explain the importance of designing communications with a particular audience in mind, I will address the event of the Chilean Copper Mine collapse on August 5, 2010. During this event, the audience is comprised of the families, coworkers, friends, and interested parties to the plight of the trapped miners. Their roles may be different but their emotions and questions are the same. The speaker’s tone should be considerate and comforting to maintain calmness in a time of anxiety and heartache. When traumatic events occur, not only will the emotions experience a rollercoaster of changes the person’s body will because of stress and fear. Modesto Alonso, an Argentine psychologist...
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