Chapter 10 Homework

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Question 1
10 out of 10 points

Which of the following statements about purchasing enterprise system packages is false? Answer
Selected Answer:
ERP systems typically involve a lot of custom interfaces to legacy systems.

Question 2
10 out of 10 points

Which criterion should a firm consider when evaluating candidate software packages? Answer
Selected Answer:
all of the above

Question 3
10 out of 10 points

Which of the following is a factor that can affect the success of the installation plan for a purchased package? Answer
Selected Answer:
all of the above

Question 4
10 out of 10 points

Successful implementation of a purchased software package typically depends upon: Answer
Selected Answer:
how well the Definition phase was conducted.

Question 5
10 out of 10 points

A primary advantage of purchasing an existing software package rather than developing a custom application is: Answer
Selected Answer:
IS people resources can be dedicated to projects for systems that can't be purchased.

Question 6
10 out of 10 points

Being a Beta site usually means that the company:
Answer
Selected Answer:
plays a significant role in user acceptance testing for the vendor.

Question 7
10 out of 10 points

With a cost-reimbursement type of contract, the greatest risk is assumed by: Answer
Selected Answer:
the purchasing company.

Question 8
10 out of 10 points

Open source software is well-suited for very specialized applications and business processes. Answer
Selected Answer: False

Question 9
10 out of 10 points

In addition to evaluating the vendors' responses from the formal RFP process, what other type of data collection for a leading candidate package is recommended? Answer
Selected Answer:
both A and B

Question 10
10 out of 10 points

An RFP should be sent to as many vendors as possible.
Answer
Selected Answer: False

Question 11
10 out of 10 points

Which of the following statements about choosing alternative packages is false? Answer
Selected Answer:
If modifications are made to a package, it will not impact what modifications may need to be made when the vendor releases an upgraded version of the package.

Question 12
10 out of 10 points

Which of the following activities is not part of the installation step of the SDLC for a purchased package? Answer
Selected Answer:
acceptance testing

Question 13
10 out of 10 points

When there are discrepancies between a package's capabilities and a company's needs, the only way to deal with the discrepancies is by modifying the package. Answer
Selected Answer: False

Question 14
10 out of 10 points

A change management program as part of an IT project is used to: Answer
Selected Answer:
avoid resistance by business users to a new system being implemented.

Question 15
10 out of 10 points

With a fixed-price contract, the greatest risk is typically assumed by: Answer
Selected Answer:
the vendor.

Question 16
10 out of 10 points

If extensive changes in business processes and procedures are needed to effectively implement the purchased software, business managers are typically asked to take the role of: Answer
Selected Answer:
project manager.

Question 17
10 out of 10 points

Which of the following statements about having a vendor perform package maintenance is false? Answer
Selected Answer:
Vendors continue to support all prior versions of a package.

Question 18
10 out of 10 points

Which of the following is not a critical success factor for ERP project success? Answer
Selected Answer:
The ERP system should be customized to match current business processes.

Question 19...
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