Change Management and Comunication

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Change Management and Communication Plan

MGT/311
February 4, 2013
James Malm
Change Management and Communication Plan
Riordan Manufacturing has decided to make a change to company’s customer management system. The company does not currently have any formal system for managing their customer information and has traditionally left this up to individual employees. This new system will require all employees to use one customer management system. Your team is now working to help Riordan implement this planned change. Your team must do the following in your role as consultants: • Review the intranet site for Riordan Manufacturing including Human Resources – Organizational Charts, Employee Files, etc., and Sales & Marketing – Marketing Information Systems. • Create a change management plan and communication plan of 1,050- to 1,400-words. Your plan should include the details from section I and section II outlined below. Section I: Change Management Plan

Identify the current formal and informal power structures in the organization. How might the power and political structure of the organization affect employee behavior? Identify the most appropriate and effective organizational structures for Riordan Manufacturing that will help them accomplish their planned changes. Section I: Change Management Plan

Riordan Manufacturing formal leaders consist of the chief executive, presidents, vice-presidents, high-level managers, middle-level managers and low-level managers. Each person is responsible for implementing changes that will benefit the structural system for the company. According to the organizational charts, the organization is separated by various departments into functional areas. According to the organizational charts, the organization is separated by various departments into functional areas. For example, in the Human Resource they are responsible for benefits, policy and procedures, job classification, annual reviews and survey results...
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