Discuss how organizations have evolved to manage change. Support your answer with organizational theories and drivers of change. Also evaluate the strengths and weaknesses of the Bureaucratic Organization. (2.1.a)
Every organisation needs changes and improvements to sustain in competition of the market. According to Cummings and Worley, organisation development can be defined as " It is a planned process of change in an organisation's culture through the utilization of behavioural science technology, research and theory. " ( Organisation development and change, 9th edition by Cummings and Worley )
The definition can explained as It is the process for data collection, analysing of collected data, planning for improvements of organisational process, system, structure, culture and people. Its main aim is developing organisation's self renewing capacity and developing creative and new organisational solutions.
For change in organisation McKinsey has developed 7S model for change management. Staff : Staff is the most important part of any organisation. Thus the human resources has got the main position in the organisation strategy. All the organisations focuses on hiring best staff and providing them training to achieve organisations' strategy and to take advantage over their competitors.
Skills : While selection procedure of the staff every company focuses on hiring well skilled staff. Different employees in the organisation have different skills which can be used for better development of the company.
Systems : For support and implementation of the strategy and to run day to day affairs, every organisation develops some systems or internal processes. Those processes are followed by the employees to achieve maximum effective output.
Style : Style is the unique identity for every organisation. It includes the values and ways which developed by organisation and followed by all the employees. Most of the businesses have been influenced by strict adherence to upper management and form lower rank employees the procedures are expected.
Shared values : Every employee of the company have common fundamental ideas about the business. This is to make money or to achieve targets in their fields. These common goals keep them to work for a common goal as a team and is important to keep team spirit alive. Strategy : An organisation prepares plan of action in response to the changes in the company's external environment, that action plan is called as strategy of the organisation. It deals with mainly three questions. ( i ) the current status of the organisation ( ii ) The future plan of the organisation and future implementations needed for the organisation ( iii ) the total time required to get the target or the time schedule ( iv ) total money required to achieve the target or the total budget of the plan.
Structure : Any business required to be managed in a particular form of shape which is called as organisational structure. The structure of organisations is mainly depends on their culture and objectives. The businesses are being structured in such a way with several departments and divisions, each division is responsible for particular task such as marketing, production, testing, human resources or quality management. The idea for proper structure is to eliminate the middle management and to make the organisation more flexible.
According to Weber the bureaucracy may be defined as " An organisation founded on a legitimate and formal system of authority. " ( International Management by Manab Thakur and B N Srivastava )
Strengths of Bureaucratic organisation :
The bureaucratic organisations have mainly two strengths. First, the bureaucratic approaches are the first model of organisation's design structure which gives us a basic fundamental foundation to understand and for the application of newer organisation design. The second strength is, although the changes in worker attitudes...