Building on the analysis of a problem in your organisation (used in assignment 1), analyse what changes are needed. What processes will you use to implement changes?
The issue I discussed in assignment 1 involved the implementation of a project that, although the clear aim was never articulated, could be assumed to be an attempt to streamline the operational processes.1
Solutions to this problem were multifaceted, …………clear goals, communication
However creating a structure and framework with which practically to implement change is more difficult because of the differing agendas of the protagonists. The approach of all concerned nonetheless should be to continue to develop and maintain quality health care services which meet the identified needs of the community.
With the underlying aspect of change management trying to manage a change and to still maintain a strategic vision, it is important to clarify the strategic vision for everyone. The core function of a hospital is to service the health needs of the people in the surrounding area and also to provide teaching and research. Therefore the strategic vision should be one that encompasses the hospital as a leading health service where the highest standards of care are supported by education, research and teamwork. Instead of service delivery being adapted around problems as they arise, it needs to be strategically developed in line with service demands and efficient design principles. Changes are constantly occurring in the health care system because of politics, infrastructure development, systems implementation, changing models of care and changing processes and technology.
It is crucial to align the needs and resources of communities to ensure that health care requirements are met. Health care providers and managers need to manage services in an open manner and be accountable for
One of the main issues, and one that should be foremost, that was badly handled in this case... [continues]
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