CHALLENGES FACING HR SERVICE PROVIDERS IN OUTSOURCING RECRUITMENT AND SELECTION
A CASE STUDY OF

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TABLE OF CONTENTS
LIST OF TABLES
LIST OF FIGURES
ABSTRACT
ABBREVIATIONS
1. INTRODUCTION………………………………………………………………….11
1.1 Background of study………………………………………………………………..14
1.2 Research Problem………………….……………………………………………….16
1.3 Research Questions……………..…………………………………………………..16
1.4 Scope of the Study………………………………………………………………...17
1.5 Structure of Study…………………………………………………………………..18
2. LITERATURE REVIEW……………………………............................................19
2.1 Definitions, Trends and HR Outsourcing…………………………………………..22
2.2 Types of Outsourcing……………………...……………………………………….22
2.2.1 Primary and Secondary Value Chain Outsourcing………………………….23
2.2.2 Tactical and Strategic Outsourcing………………………………………….23
2.2.3 Selective and Full Outsourcing………………………………………….......24
2.2.4 Business Process Outsourcing……………………………………………….25
2.2.5 Off –shoring, near - shoring and On-shoring……..…………………………26
2.3 HR Outsourcing Process………………………………………………...................29
2.4 Motivation for Firms HRO Decisions...…………………………….…...................30
2.4.1 Overview of TCT……………………………………………………………33
2.4.2 Limitations of TCT…….……………………………………………………34
2.4.3 Relating TCT to HRO…………..……………………………………...........37
2.4.4 Overview of RBV……………………………………………………..…......38
2.4.5 Limitations of RBV……………………………………………………..…...40
2.4.6 Relating RBV to HRO………………………………………………...……..43
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2.5 Other Arguments for HR Outsourcing....................................................…………44
2.6 Arguments against HR Outsourcing………………………………………………47
2.7 Summary…………………………………………………………………………..48
3. RESEARCH METHODS…………………………………………………………49
3.1Introduction………………………………………………………………………....49
3.2 Research Design….………………………………………………………………...52
3.3 Data collection …………………………………………………………..................55
3.4 Development of Interview Questions………………………………………………56
3.5 Choice of respondents……………………………………………………………...57... [continues]

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(2010, 12). Challenges Facing Hr Service Providers in Outsourcing Recruitment and Selection. StudyMode.com. Retrieved 12, 2010, from http://www.studymode.com/essays/Challenges-Facing-Hr-Service-Providers-In-504014.html

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