1. The creation of Q global village 2. Workforce diversity 3. Improving quality and productivity 4. Improving People skills 5. Management control to empowerment 6. Stability and flexibility 7. Improving ethical behavior. There are a lot of challenges and opportunities today for managers to use Organizational behavior concepts. The critical issues for which Organization behavior offers solutions are: 1. The creation of a global village The world has truly become global village. As multinational companies develop operations world wide, as workers chase job opportunities across national borders, managers have to become capable of working with people from different cultures. 2. Workforce diversity Workforce diversity addresses differences among people within given countries. It means that Organizations are becoming more heterogeneous in terms of gender, race and ethnicity. When diversity is not managed properly, there is potential for higher turnover, more difficult communication and more interpersonal conflicts. So workforce diversity has important implications for management practice. 3. Improving quality and productivity Toward Improving quality and productivity, managers are implementing programs such as TQM (Total Quality Management) and Reengineering programs that require extensive employee involvement. The Organizational behavior offers important insights into helping managers work through those programs. 4. Improving people skills Organizational behavior represents relevant concepts and theories that can help a manager to predict and explain the behavior of people at work. In addition, it also provides insights into specific people skills that can be used on the job. Organizational Behavior also helps at improving a manager's interpersonal skills. 5. Management control to empowerment
In the 1980s, managers were encouraged to get their employees to participate in work related decisions. But now... [continues]
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