Challenge and Implementation
Management Information System
Implementation Challenges,
Success Key Issues,
Effects and Consequences
: A Case Study of Fenix System
Master’s Thesis within Military Logistics
Author:
Artit Kornkaew
Tutor:
Leif-Magnus Jensen
Jönköping
May 2 01 2
INTENTIONALLY BLANK
ii
Acknowledgements
First of all, I w ould like to thank my parents for moral support in everything. In addition, I w ant to take this opportunity to express Royal Thai Air Force for scholarship in this master program me.
I would like to thank my tutor Professor Leif -Magnus Jensen for his su pport and guidance. I also want to thank Per Skoglund for his advice and interesting thoughts.
In addition, I would like to express my appreciation and gratitude to all the respondents f rom the Royal
Thai Air Force, Swedish Defe nce Material Administration, Swedish Air Force, and IT companies f or valuable information.
Finally, I w ould like to express my immense thanks and gratitude to all people who contributed to make this thesis successful .
May 2012, Jönköping
Artit Kornkaew
iii
Master Thesis within Military Logistics
Title:
M anagement Information System (MIS) Implementation
C hallenges, Success Key Issues, Effects and Consequences: A
C ase Study of Fenix System
Author:
Artit Kornkaew
Tutor:
Leif-Magnus Jensen
Place and Date:
Jönköping, May 2012
Subject terms:
M anagement Information System (MIS), Information System (IS),
Implementation Challenges, Success Factors, Organisational
Impacts, Effects and Consequences
Abstract
During the growth of a competitive global enviroment, there is considerable pressure on most organisa tions to make their operational, tactical, and strategic process more efficient and effective. An information system (IS) is a group of components which can increase the competitiveness and gain better information for decision making.
Consequently, many organisa tions decide to implement IS in
Implementation Challenges,
Success Key Issues,
Effects and Consequences
: A Case Study of Fenix System
Master’s Thesis within Military Logistics
Author:
Artit Kornkaew
Tutor:
Leif-Magnus Jensen
Jönköping
May 2 01 2
INTENTIONALLY BLANK
ii
Acknowledgements
First of all, I w ould like to thank my parents for moral support in everything. In addition, I w ant to take this opportunity to express Royal Thai Air Force for scholarship in this master program me.
I would like to thank my tutor Professor Leif -Magnus Jensen for his su pport and guidance. I also want to thank Per Skoglund for his advice and interesting thoughts.
In addition, I would like to express my appreciation and gratitude to all the respondents f rom the Royal
Thai Air Force, Swedish Defe nce Material Administration, Swedish Air Force, and IT companies f or valuable information.
Finally, I w ould like to express my immense thanks and gratitude to all people who contributed to make this thesis successful .
May 2012, Jönköping
Artit Kornkaew
iii
Master Thesis within Military Logistics
Title:
M anagement Information System (MIS) Implementation
C hallenges, Success Key Issues, Effects and Consequences: A
C ase Study of Fenix System
Author:
Artit Kornkaew
Tutor:
Leif-Magnus Jensen
Place and Date:
Jönköping, May 2012
Subject terms:
M anagement Information System (MIS), Information System (IS),
Implementation Challenges, Success Factors, Organisational
Impacts, Effects and Consequences
Abstract
During the growth of a competitive global enviroment, there is considerable pressure on most organisa tions to make their operational, tactical, and strategic process more efficient and effective. An information system (IS) is a group of components which can increase the competitiveness and gain better information for decision making.
Consequently, many organisa tions decide to implement IS in
References: Somogyi, E. K. & Galliers, R. D. (1987 ) Applied information technology: from data processing to strategic information systems Spalding, J. O . (1998 ) Transportation industry takes the right -of-way in the supply chain. Spathis, C. & Constantinides, S. (2003 ) The usefulness of ERP systems for effective management Tan, R. R. (1996 ) Success criteria and success factors for external technology transfer projects Theiruf, R. J. (1994 ) Effective management and evaluation of informaion technology . New York, Quorum Books. Themistocleous, M. & Irani, Z . & Love, P. E . D. (2002 ) Enterprise a pplication integration: an emerging technology for integration erp and supply chains Themistocleous, M., Irani, Z . & O ’Keefe, R. M. (2001 ) E RP and application integration: E xploratory surway Tripathi, K. P. (2011 ) Role of management information system (MIS) in human resource. Yin, R. K. (2003 ) Case study research: d esign and methods (3 rd ed.). Thousand Oaks, CA : Sage. Zmud, R. W. & Cox, J. F. (1979 ) The implementation process: a change approach. MIS Quarterly, 3 (2), 3 5 –43. purpose. Other application programs are specific to a business function (Kroenke, 2007). procedures (Kroenke, 2007). Data: Recorded facts events, transactions, or figures (Lucey, 2005; Kroenke, 2007). communicate data according to instructions encoded in computer programs or software (Kroenke, 2007). 2007; Davies, 2009) Information Technology (IT): The products, methods, inventions, and standards that are used for the purpose of producing information (Kroenke, 2007). how management and staff interact within the organ isa tion (Lucey, 2005). systems development (Kroenke, 2007). (O’Brien, 2004). improvements (O’Brien, 2004).