Central Texas Director of Human Resource for H-E-B: Interview

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When I received this assignment it took a little thought to decide who I wanted to profile in my paper. Since how I work for HEB, I have many people in the HR field that I could have interviewed. After considering all my options I decided to go all the way to the top of HEB’s HR in Central Texas. The reason I wanted to interview the Central Texas Director of Human Resource for H-E-B is so others will know how much pride HEB takes in their Human Resource department and the type of person it takes to be the Director of Human Resources at HEB. In order for one to be considered for this position one would have to have exquisite people skills and a heart and spirit for helping. This is why I chose Mr. Vic Nivens, the Director of Human Resources for the Central Texas area with HEB.

Vic has worked for HEB for over 20 years. He started as a bagger in 1992 where he was promoted very quickly. In 1993 Vic took part in helping HEB roll out the first store administrative role. From there he became a grocery manager for 6 months and a year and a half later he applied for HEB’s SORL (School of Retail Leadership). Upon graduating from this program, he became an Assistant Store Director and soon became a Unit Director. Vic was offered a job as the Director of Customer Service; which he held for 2 years. HEB soon realized they had a better position for a man with such passion for people. This is where he received the title of Director of Human Resources. Vic now oversees 73 stores and over 17,000 Partners. He has 9 Partners that are on his team and they take care of the Central Texas region.

During my interview with Vic, I asked him list of questions that I thought would be important for anyone considering a job in the Human Resource department. My first question to “Vic what was some of the responsibilities that come with his job title?” His response was simple; he said,” To take care of each and every Partner.” Vic says, “It is HEB’s culture to take care of their...
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