Causes of Dissatisfaction Medical Representative Officer in Bangladesh

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Cause of Job Dissatisfaction of Medical Representative Officer In Bangladesh.

Prepared By :
Md. Mazedur Rahman 112-11-2160 Md. Rakib Hasan 111-11-2018
Shuvra Kumer Das 112-11-2173
Md. Alamin khan 112-11-2158

Course Title: Organizational Behavior
Course Code: MGT-202
Sec: D

Daffodil International University
Faculty of Business & Economic,
Department Of Business Administration.

Date of Submission: 20/12/12

Table of Contents
Introduction ………………………………………………………………………....01 Objective of the study ………………………………………………………02 Methodology of Data Collection ………………………………….. 02 Limitations of the study …………………………………………....02 Analysis and Interpretation ………………………………………………...02 Findings.................................………………………………...…………………….…03 Employees Job Dissatisfaction in Pharmaceuticals Company …………..03 Descriptive Statics (causes) ………………………………………………...04 Overall Job Satisfaction …………………………………………………… Sales Force Officer’s Appraisal Process in BD ………………………….. Recommendation ……………………………………………………………….... CONCLUSIONS ………………………………………………………………… APPENDIX: 01 …………………………………………………………………. Employees’ Satisfaction Interview Schedule ……………….

Introduction
Medical representative has to sell products of Pharmaceutical companies or drug manufacturers. He has to go to doctors and medical shops to sell drugs and promote drugs. He will ask physicians to refer his drugs for the patient. He will give some free samples etc. Medical representatives are the key contacts between the pharmaceutical industry and the medical profession. They have the responsibility of promoting their companies major products directly to GP's and hospital doctors. They do this via face to face meetings or medical presentations at various types of meetings. All representatives tend to work what is a called a 'territory'. A territory is your area, or you and your territory team area. As sometimes companies have double manned territories rather than single manned territories. The territory size, geography etc varies according to companies. The day to day work of the representative tends to be target based around, sales, call rates and other objectives set around individual personal development plans.

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Objective of the study:
The objectives of this study are:
* To study the present appraisal system in the pharmaceutical companies [both national & multinational] in order to get an overall summery on performance appraisal process; * To examine the employee’s attitude towards the effectiveness of the appraisal system practiced by the pharmaceutical company; * To analyze the findings and thereby draw some implications in order to make the performance appraisal process for the companies to be more effective and efficient. * To assess the dissatisfaction level of employees in Pharmaceutical industry * To identify the factors which Cause the job dissatisfaction of employees * To identify the factor which improves the dissatisfaction level of employees -------------------------------------------------

Methodology of Data Collection
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Both primary and secondary sources of information have been considered as a data collection process. Primary data was collected through checklist and personnel interview. -------------------------------------------------

The secondary information of the study was collected from the site visit , web sites, published literature, research papers and, various reports (internal and external) of the sample firms. Qualitative technique was used to analyze the collected data. Limitations of the study

The survey is subjected to the...
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